Software Consultant – Bilingual Spanish; Manufacturing clients

Overview

We are now looking for a full-time(SaaS) Solution Consultant who is Bilingual Spanish and has experience with Manufacturing Industry Clients to join our RELEX family in Atlanta. You’ll join the operations team of 100+ people, who will help you succeed in your new role. You will design, configure, and deliver RELEX products to best fit customers’ needs. You will also contribute to the development of new product areas and implementation best practices with standard travel between 30% – 50%.

Must be located in the metro-Atlanta area or open to immediate relocation.

Our Customer Operations team partners with customers and supports their diverse needs. They develop and deliver projects, optimize how our solution is used and help customers achieve their goals. They bring relationship-building skills and retail/supply chain knowledge. They are a dynamic team that embraces change and thrives in our tech atmosphere. We offer flexibility for schedules and promise career progression, while supporting work-life balance and opportunities to grow within and across teams.

Join us as a (SaaS) Solution Consultant, and this is some of what you’ll be doing:

The RELEX software platform utilizes a front-end configuration process to build a unique solution for every customer. Supply Chain Consultants are expected to master that configuration to solve customer challenges and deliver the most optimized system possible. This is a heavily customer-facing role working with Manufacturing Industry Clients and this talent must be fluent in Spanish.

Project work:

• Steer and manage different aspects of retail and supply chain planning implementation projects in the fields of demand forecasting, replenishment, and process development
• Gather business requirements from customers and create process documentation
• Conduct detailed data analysis to uncover strengths and deficiencies in customer processes to guide optimal solution builds
• Design and build the customer solution
• Design business processes around the solution
• Build and test configurations to support customer workflows and support the customer through User Acceptance Testing
• Train the customer to become proficient and self-sustaining in their customized software solution
• Test and validate key performance metrics like forecast accuracy, inventory projections, cost reductions, etc.
• Perform business insight and problem-solving activities at the strategic, operational, and organizational level

Internal work:

• Challenge and develop implementation and solution best practice for different industries (i.e. Grocery, DIY, Home Goods, CPG, etc.)
• Work with the team to expand industry and product knowledge as both a trainer and participant
• Interact with our global teams to assist international projects and share practices between regions

• 3-6 years+ of work experience with Manufacturing industry focus in supply chain planning, demand and inventory planning, software implementation or other relevant area in retail / supply chain / consulting industry, or a degree in Supply Chain Management, engineering, math, computer science, or software systems
• Must have substantial experience working in the Consumer Package Goods (CPG) or manufacturing industry
• Experience with production or distribution planning and/or scheduling solutions
• Experience with Microsoft SQL server or other structured programming languages
• Experience in a minimum of three of the following areas:

• Supply Chain Management (SCM)
• Inventory management
• Demand forecasting
• Operations research
• Optimization
• Logistics
• Retail planning & optimization
• Business Data analytics
• Experience building and tracking KPIs
• Linear programming

• Ability to travel up to 50%
• Must be business fluent in both Spanish and English
• Nice to have some experience in the following areas:
  • Technical / coding ability

• Excellent analytical and problem-solving skills
• Previous consulting experience
• Experience in inventory management, demand planning, replenishment, and/or allocation
• Capability to interact confidently with customer stakeholders from end users to C-level
• Ability to understand Supply Chain Management and other retail planning…