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Enterprise VoC & Customer Insights Leader

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Mirion Technologies
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global technology company is seeking a Customer Experience Operations and Insights Manager to oversee the enterprise-wide customer feedback program. This role will focus on optimizing voice of customer processes and developing insights to improve customer sentiment across various business units. The ideal candidate will have significant experience in managing survey programs and strong skills in stakeholder management, along with hands-on expertise in VoC platforms like Forsta.

This position offers a chance to influence the company's strategic direction and improve customer loyalty metrics.
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