Project Manager, Software Implementation

Who we are

We’re bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing - and doing it together. We aim to improve the flow of goods, time, and energy - and we know we can’t shape the future by clinging to the past.

So, we keep evolving, together.

RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain.

We are now looking for a full-time Project Manager (Software Implementations) to join our RELEX team. You’ll lead the successful implementation of RELEX’s suite of systems by managing and coordinating the project teams internally and with the customer.

Our Customer Operations team partners with customers and supports their diverse needs. Throughout the sales experience, they develop and deliver projects, optimize how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship-building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere.

In return for their skills, we feed their purpose, offer flexibility for their schedules, and promise career progression (if that’s what they want). They enjoy genuine work-life balance, and we encourage growth within and across teams.

• Managing and leading software implementation projects
• Responsible for project profitability and reporting
• Responsible for owning and creating the project plan with the project team
• Creating and implementing a communication plan, including steering group meetings
• Responsible for creating and maintaining customer relationships with key stakeholders
• Ensuring that all stakeholders are adequately informed internally & externally
• Ensuring that customers get measurable value from RELEX implementation project
• Responsible for project scope and managing change requests
• Responsible for ensuring all tasks are completed within the timelines to best practice standards
• Organizing and facilitating project meetings and workshops ensuring actions are documented and followed up until completion
• Responsible for escalating risks and issues
• Responsible for escalating resource requirements

• Industry experience with grocery, consumer products goods (CPG), fast-moving consumer goods (FMCG) retailers or suppliers, preferably experience with Tier 1 retailer OR Current/Previous consulting experience with retail clients Solid
• Minimum 5 years’ experience in project management of IT system end-to-end implementation projects.
• Proven success in delivering multiple successful projects
• SaaS industry experience with the ability to understand SCM systems from both business and IT perspectives
• Previous work experience with full management responsibility of an enterprise-scale software project. Someone who is confident and comfortable with hitting the ground running.
• Excellent communication and presentation skills, as PMs need to manage expectations for the client and internal teams, synthesize different points of view and incorporate other people's ideas into an active project plan
• Strong time management, task management, and budget management skills
• Demonstrates an outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently
• A high sense of ownership and personal accountability for ensuring the quality and timeliness of own work
• Displays business and organizational maturity; ability to guide customers to realize financial and productivity benefits
• Ability to travel up to 30%

You’ll be supported and given the space to thrive. We…