Director of Digital Acceleration

The Director of Digital Acceleration leads the people side of Cox Enterprises' digital transformation within People Solutions (HR), accelerating digital capabilities, ensuring compliance, and building workforce readiness for next-generation AI systems and tools. This role leads the coordination and execution of key digital initiatives that modernize HR functions and supported businesses.

The Director partners closely with employees and business leaders across Cox, HR Leadership, HR Technology, and Integrated Business Technologies (IBT) to deliver sustainable, compliant digital and AI-enabled solutions. This role applies structured Project Management (PMI) and Organizational Change Management (OCM) methodologies, combined with strong AI literacy, to drive transformation from a product- and lifecycle-based perspective.

This position emphasizes sustainable change through ongoing reinforcement, reskilling, workflow redesign, and feedback loops to enable adoption, reduce resistance, and build workforce capability for an AI-augmented future. The role blends traditional project and change management with human-centered design and workforce enablement.

The Director reports to the Senior Vice President, HR Technology & People Analytics, and plays a principal role in providing digital acceleration expertise across Cox's evolving AI and digital HR ecosystem. This position involves significant interaction with senior leadership and cross-functional partners.

Responsibilities:

Technical Project Management

• Provides enterprise-scale project leadership, overseeing end-to-end delivery and advising leadership on evolving business needs.
• Conducts or leads studies to assess the economic, technical, and organizational feasibility of proposed technologies or changes.
• Advises and influences executive leaders by translating complex technical and AI concepts into clear business guidance and resolving critical issues.

Workforce Impact Analysis

• Leads role-impact assessments and development of role-impact heatmaps.
• Partners with HR to define skills, training requirements, and capability-building plans.
• Supports leaders in workforce planning related to AI-enabled roles.

Stakeholder Engagement & Alignment

• Partners with cross-functional leaders in HR, IBT, Legal, Risk, Finance, and business units.
• Facilitates alignment on priorities, responsible AI practices, data governance, and risk constraints.
• Provides executive-level briefings and clear business translations of AI-driven changes.

Human-AI Workflow Design

• Collaborates with process owners to redesign workflows that integrate AI tools effectively.
• Supports development of user guidelines, decision boundaries (human vs. AI), escalation paths, and guardrails.
• Ensures human-AI interactions are intuitive, safe, and well-understood.

Change Strategy & Planning

• Develops and executes AI change strategies, including adoption roadmaps, readiness assessments, and enterprise communications in partnership with Corporate Communications.
• Identifies organizational impacts, including workflow changes, skill shifts, role redesign, and policy updates.

Communication & Education

• Partners with HR to define skills and capability needs and oversees development and delivery of training, user guides, demos, and coaching for leaders and employees.

Risk, Ethics, and Responsible AI

• Partners with Legal, Compliance, and Data teams to embed responsible AI principles into rollout plans.
• Supports change practices that emphasize data privacy, transparency, fairness, and policy adherence.

Continuous Improvement & Adoption Tracking

• Establishes change milestones and monitors adoption metrics, feedback, and employee sentiment to continuously refine training, workflows, and communications.

Minimum Qualifications

• Bachelor's degree in information technology or Business-related degree and 10 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree in information technology or a business-related degree and 8 years' experience; a Ph.D. in Information Technology or a business-related degree and five years of experience in a related field; or 14 years of experience in a…