IT Infrastructure Strategy & Execution Lead

Your Job

This role sits within the IT Infrastructure & Site Services Front Office and is accountable for translating strategic priorities into well‑formed, sequenced initiatives and orchestrating cross‑initiative dependencies so work moves through the organization as a coherent system. The role strengthens the connection between strategy, demand intake/portfolio processes, and execution—reducing rework, churn, and reliance on ad‑hoc coordination.

• Initiative shaping & strategy translation:
  Convert strategic priorities and operational pain points into clearly framed initiatives (problem statement, scope boundaries, options, dependencies, sequencing, success measures) before they enter intake or execution pipelines.
• Cross‑initiative orchestration:
  Monitor flow across Front Office and Enterprise initiatives; identify collisions, dependencies, and trade‑offs; drive alignment on sequencing and handoffs across Critical Few efforts and other commitments.
• Front Office cohesion & feedback loop:
  Ensure lessons learned feed back into intake standards, planning assumptions, process improvements, and workflow/tool maturity.
• Stakeholder leadership:
  Partner with Demand & Portfolio, Project Managers, Service Owners, and vendors/partners to clarify ownership, decision points, and outcomes.
• Operating cadence & visibility:
  Establish and run forums/artifacts that create transparency (initiative pipeline views, dependency maps, milestone checkpoints, risk/issue escalation paths).
• Continuous improvement:
  Identify opportunities to reduce rework and friction across the Infrastructure operating model; propose and drive pragmatic improvements.

• Demonstrated ability to translate strategy into executable initiatives (scope, sequencing, dependencies, success measures)
• Demonstrated ability to influence outcomes and coordinate cross‑functional teams without direct authority
• Experience creating structure in ambiguous environments (operating cadences, decision forums, clear ownership and escalation paths)
• Excellent written and verbal communication; ability to synthesize complex topics into clear narratives and artifacts for leadership decision‑making
• Comfort working with metrics and status/risk reporting to improve predictability and transparency

• 5+ years of experience in strategy execution, portfolio/PMO, program management, operations, or a similar role within enterprise technology or infrastructure organizations
• Experience with Service Now workflows and/or portfolio tooling and related operating processes (intake, demand shaping, status/risk management)
• Vendor/partner management experience
• Lean/continuous improvement, operating model design, or IT service management (ITIL) exposure
• Working knowledge of financial and accounting principles for making economic‑based decisions (Capital vs. Expense, NPV analysis, cash flow, P&L impact)

• Medical, dental, and vision coverage
• Flexible spending and health savings accounts
• Life insurance, accidental death & dismemberment (AD&D), and disability coverage
• Retirement plans
• Paid vacation and time off
• Educational assistance
• Potential additional benefits: infertility assistance, paid parental leave, and adoption assistance
• Eligibility criteria and benefits may vary by geographic region

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E‑Verify. Please  for additional information. (For Illinois E‑Verify information , aquí, or tu).