Lead Analyst, IT Solutions

Our Technology Organization Is Transforming How We Work at Smurfit Westrock. We Align with Our Businesses to Deliver Innovative Solutions That

* Address specific business challenges, integrate processes, and create great experiences

* Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age

* Imagine how technology can advance the way we work by using disruptive technology.

We are seeking forward thinking technologists that can accelerate our focus areas such as building stronger foundational technology capabilities, reducing complexity, employing digital transformation concepts, and leveraging disruptive technology.

Location and/or Business/Division Details (if applicable)

Lead Analyst, IT Solutions - Sandy Springs, Atlanta, GA (Remote considered with Travel)

Position Summary:

The opportunity:

The Lead Analyst IT Business systems will work as a skilled team member tasked with strategically planning, implementing, optimizing, and ensuring reliable performance of Oracle Transportation Management (OTM), Global Trade Management (GTM) and associated logistics technologies throughout the North America operations. Acting as a vital part of the digital transformation journey, this role involves close collaboration with Logistics business function, IT Applications, IT Engineering, strategic vendor partners, ERP, Finance and MES operational technology teams to deliver IT Solutions, improve process, maintain operational efficiency, maintain IT Service standards and ensure IT regulatory & audit compliance.

The Lead Analyst IT Business systems will function as a strategic problem solver, working closely with business counterparts while collaborating with team members to understand organizational and operational challenges and deliver technology solutions in a cost-effective way. The role will implement new IT solutions, configuration, technical solutions, solution architecture, enhancements, maintenance from initial idea to the project completion and handles both project and budget management.

Keep up to date on the latest technological innovations, AI, ML connected to Logistics OTM, GTM and Supply chain technology stack while supporting Logistics operational requirements and strategic business initiatives as we implement additional functionality and expand application roadmap.

Smurfit Westrock utilizes Oracle Transportation Management for sourcing, rate management, carrier management, carrier connectivity, transportation planning, and execution to plan, tender and settle shipments within NA supply chain operations. This position is managed by the Oracle Transportation Management (OTM) IT application team.

Based on the strategic objectives and priorities set by Logistics Supply Chain function and overall Corporate IT and organization's strategy, this role interacts with Business Process Owners & IT Community to develop and implement solutions as business requirements and priorities are established.

Be a key contributor to overall day-to-day management of OTM Operations, participate in end-to-end OTM, GTM and related technology software development and implementation lifecycle including discovery, blueprinting, solution delivery, production support while managing and maintaining service metrics as per organization's standards and requirements.

How you will impact Smurfit Westrock:

* Partner with business and IT stakeholders to drive innovation, enhancements, production support and roadmap expansion for business functions leveraging OTM, GTM and related technologies.

* Serve as a trusted advisor, OTM configurator, and IT partner by interpreting business requirements to shape future processes and address operational challenges, thereby ensuring optimal system performance, enhanced user experience, and maximized business value.

* Act as a business analyst and identify business requirements, map them to system capabilities. Establish and nurture robust, collaborative partnerships with key stakeholders throughout the NA Supply chain operations, IT, and other pertinent departments to ensure clear communication and enhance teamwork.

* Deliver IT solution, design, blueprinting to implementation services of OTM, GTM technical services, including system implementation, configuration, testing, ongoing maintenance, reliability issue resolution, interface management, and reporting.

* Define, implement, and promote processes, best practices and standards for application development and deployment including service-oriented architecture, reusable code, web usability, user experience, and security controls.

* Setup testing and deploy OTM modules for logistics operations. Get involved in Production Support to run the business;
Triage, troubleshoot, and resolve daily system issues, acting as a liaison between users and IT.

* Provide expertise in Data & Technical Support with utilizing skills of SQL, PL/SQL, XML, and Java to manage data, interfaces, and system integrations.

* Support carrier on-boarding, rate maintenance, and…