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Tier-2 Help Desk & IT Support Analyst; K-12

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Novalink Solutions
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Tier-2 Help Desk & IT Support Analyst (K-12)

Novalink Solutions is seeking a Tier-2 Technical Support Analyst in Atlanta, Georgia. This role involves providing advanced technical support in a K–12 public school district, troubleshooting complex issues, and collaborating with various teams.

The ideal candidate has 5-10 years of experience in technical support roles, exceptional customer service skills, and familiarity with systems like Microsoft 365 and Google Workspace. The position offers a full-time contract role within a dedicated team.

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