Security Engineer

About the role

Orange Cyber defenseis seeking a highly motivated, customer‑oriented, Mid‑Level Network Security Engineer to join our team. The engineer will act as a subject matter expert for the customer’s firewall/VPN/load balancer and other network related technologies.

The Security engineer will be part of the AME Security Operations team under the Cyber Support Unit (dedicated to OCD related activities).

The Mid‑Level SOC security engineer is a supportive role for the SOC team leader and GOPS co‑workers and remains heavily involved in service delivery tasks and activities. The role of the Mid‑level SOC network security engineer is responsible for detecting, preventing and resolving security threats to our customers’ IT environments from a network security perspective.

Reporting to the Country SOC Manager or Team Lead in the respective countries and working closely with GOPS colleagues and customers to ensure the delivery of SOC services.

• Creation of technically detailed reports on firewall block lists, device status, change management, hardware/software upgrades, and other areas
• Analyze and evaluate anomalous network and system activity
• Assist in troubleshooting and problem solving a wide variety of client network related issues
• Continuously work proactively to identify and make improvements to the customers’ security posture and enhance the services accordingly by improving technology, processes, instructions, and guidelines
• Follow up on improvements and technologies
• Closely adhere to mandated business plans, results, annual goals and authorization rules (SOPs)

The person will follow up delivery accordingly and make sure that the technical services and products/configurations deliver high quality and a continuous proactive work to enhance the customers’ security posture.

• Provide recommendation and advice to other SOC members if needed
• Continuously look for optimal ways of dealing with customers and services to deliver quality and value
• Act in a professional manner and lead as a role model both with external and internal customers
• Troubleshoot, diagnose and resolve network related technical incidents
• Advise and recommend on security related managed services technologies
• Implement specific network solutions to support server requirements including load‑balancing, VPN, firewall contexts, traffic shaping, IP security (IPSec), IP encryption, and NAT where appropriate
• Build, configure and test new managed hardware/virtual devices
• Coordinate the deployment of managed hardware/virtual devices with customers and internal stakeholders
• Efficiently react to incidents, changes and problem handling with a professional and customer‑focused mindset
• Constantly keep up to date about customers, technologies and processes
• Understand the deliverables of the provided services for all customers
• Can quickly and superiorly react when faced with unplanned situations
• Possesses very good analytical abilities to find efficient strategies to solve challenges fast and efficiently
• Able to adhere to key performance drivers: overall solution efficiency for the teams, solution rate, SLA breaches

Minimum 5–7 years of experience in network security positions providing support and/or performing installations of networking/security environments with proven working experience in networking security administration, support and configuration.

Minimum of 3–5 years of experience managing enterprise firewall and VPN solutions.

Ability to communicate clearly in English, verbally and in writing at all levels.

Hold at least one current certificate in the following areas:

• Cisco certified: CCNA (Security, Routing & Switching) or CCNP (Security, Routing & Switching)
• Checkpoint, Palo Alto or Fortinet certified
• Proven track record with Cisco ASA, Fortinet, Palo Alto, Checkpoint technologies
• F5 and Azure certification is a plus

Experience using network troubleshooting tools such as Wireshark, Tcpdump, or Net Flow to analyze and optimize network traffic.

Solid experience in an IT service role where you have been required to support and troubleshoot network security environments.

Ability to work as part of a team or…