Manager, NRCS and - Production Engineering

About the Role

As Manager, NRCS and Applications, you will lead the Center of Excellence (CoE) for Warner Bros. Discovery. You oversee a specialized group responsible for live production engineering technologies that support storytellers and journalists worldwide. The role blends systems engineering, information technology, newsroom systems, automation, cloud‑based workflows, and emerging AI‑driven capabilities.

You will guide the CoE in supporting NRCS platforms such as iNews and internally developed newsroom tools, production control room automation systems, prompters, voice activation, and rundown marking technologies. You will also oversee support for internally developed applications, providing structured feedback to development teams to shape sprints, deliverables, and long‑term product direction. A key part of this role includes applying generative AI and vibe coding to enhance production workflows, accelerate problem solving, and drive innovation.

Familiarity with cloud technologies and Linux environments strengthens your ability to support and evolve the company’s production ecosystem. Your responsibilities extend into system administration, data solutions, server management, and mass workstation imaging, all while ensuring strong information security and system hardening practices.

• Leadership of the North America‑based NRCS & Applications Center of Excellence, with global support responsibilities
• Support oversight of NRCS platforms (iNews), newsroom applications, and internally developed tools
• Support for production automation systems (Mosart, Overdrive, Avid Command)
• Management of prompter, voice‑activated prompting, and rundown marking technologies
• Integration of generative AI to enhance newsroom efficiency, automation, and content workflows
• Use of vibe coding to rapidly prototype, troubleshoot, and optimize technical solutions
• Application of cloud technologies and comfort with Linux‑based systems to support modern infrastructure
• System administration, imaging, and secure infrastructure management
• Collaboration with development teams to guide sprints and deliverables
• Adoption of ITIL and CI/CD practices across the CoE
• Cross‑functional leadership and customer‑focused service delivery
• Participation in capital planning and operating budget management

You may be a strong fit if you bring proven leadership experience, strong communication skills, and a passion for innovation. Experience in media, news, or sports environments is helpful but not required. A background in systems engineering, automation technologies, AI, vibe coding, cloud platforms, Linux, and secure enterprise IT practices will help you excel as you lead the Center of Excellence.

Long‑range project planning, budgeting and execution. Work closely with project managers, stakeholders, and team members to prioritize, schedule and deliver exceptional technical solutions while providing expert guidance to meet challenging deadlines. Remove obstacles, assist with budgeting, and serve as a technical designer, ensuring the team develops innovative solutions that align with project goals.

Provide expert technical leadership in evaluating, diagnosing, and prioritizing issues across the live production technology ecosystem. Guide the team through complex troubleshooting, architectural decisions, and root‑cause analysis. Serve as the primary technical escalation point during major incidents and outages, ensuring rapid decision‑making that protects on‑air reliability. Oversee documentation standards, training, and knowledge‑sharing practices to strengthen operational readiness and elevate the team’s technical maturity.

Evaluate and prioritize incidents within the Service Now platform, using operational data, trends, and performance metrics to guide technical decision‑making and strengthen team reliability. Communicate status updates to partners, lead planning for production changes through the Change Advisory Board, and serve as the problem owner for ITIL‑aligned problem management. Leverage Service Now insights to identify recurring issues, drive root‑cause analysis, and implement improvements that enhance…