IT Governance & Process Improvement Lead

Position

Description:

The IT Governance & Process Improvement Lead will assess and strengthen IT intake and governance processes for Tier 3-5 requests (small initiatives and incremental enhancements). While governance exists for large initiatives, Tier 3-5 requests are often minimally governed, resulting in limited scoping, estimation, prioritization, and business value definition. This engagement focuses on designing practical processes, governance, and tooling improvements to reduce delivery risk and improve alignment between demand and IT capacity.

This will be 2-month engagement that will be 30-40 hours per week. This position is located in Atlanta, GA in a hybrid working environment.

Your future duties and responsibilities:

* Assess current IT intake and governance processes for Tier 3-5 requests.

* Identify gaps related to scoping, estimation, prioritization, business value definition, and capacity planning.

* Recommend improvements to governance processes, intake workflows, and supporting artifacts (e.g., request forms, templates).

* Design pragmatic solutions that improve clarity, prioritization, and demand management without adding unnecessary overhead.

* Support alignment between business demand and IT capacity across projects and incremental work.

* Partner with IT and business stakeholders to ensure recommendations are practical, scalable, and adoptable.

Required qualifications to be successful in this role:

* Proven experience designing, building, and operating IT governance frameworks or PMOs.

* Strong background in IT governance, including:
Capacity planning Schedule management Quarterly / PI planning

* Experience improving intake, demand management, and prioritization processes.

* Ability to quickly assess environments and deliver clear, actionable recommendations.

Preferred Qualifications:

* Experience working in complex or enterprise IT environments.

* Strong facilitation and stakeholder alignment skills.

CGI anticipates accepting applications for this position through May 31, 2026.

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $58,000.00 - $.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

* Competitive compensation

* Comprehensive insurance options

* Matching contributions through the 401(k) plan and the share purchase plan

* Paid time off for vacation, holidays, and sick time

* Paid parental leave

* Learning opportunities and tuition assistance

* Wellness and Well-being programs

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What you can expect from us:

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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…

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You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity,…