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IT Senior Support Specialist
Job in
Atlanta, Fulton County, Georgia, 30308, USA
Listed on 2026-06-02
Listing for:
Integrated Resources, Inc
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, Technical Support, Database Administrator
Job Description & How to Apply Below
Job Title: IT Senior Support Specialist 3
Location:
Atlanta, GA (hybrid)
Duration: 12 Months
Job Description:
Job Summary:
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications:
- High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
- Note:
Candidates for this position must be local to the Atlanta area - Note:
This position requires one day onsite per week.
- Minimum 5 years of experience providing both front and back-end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java-based 3rd-party web applications is a plus.
- Experience providing support for the Agile Assets/Trimble Asset Management system is strongly desired.
- Demonstrable skill and hands-on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL, and stored procedures.
- This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
- Java or other programming language
- Java Script
- Groovy Script
- XML
- SQL
- PL SQL
- Oracle databases
Position Requirements
10+ Years
work experience
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