IT Senior Support Specialist

Position: IT Senior Support Specialist 3
Hello Associates,

"Greetings from My3tech"

JOb:

GDOT IT Senior Support Specialist 3
Location : 600 West Peachtree St. Atlanta GA. 30308
Duration:
Long Term
Client :
State of GA

Under broad supervision, provides system and user support for 3rd party enterprise systems.

Note:

Candidates for this position must be local to the Atlanta area

Job Summary:

Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.

Qualifications:

• High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

Note:

This position requires one day onsite per week.

Additional Qualifications

Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.

Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.

Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.

This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.

Technical Skills - experience and knowledge which include the following:

Java or Other programming language

Java Script

Groovy Script

XML

SQL

PL SQL

Oracle databases

Technical front end and back end 3rd party software support

Required

7

Years

Agile Assets/Trimble Asset Management System Support

Highly desired

5

Years

JavaScript and Groovy Script

Required

5

Years

Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL

Highly desired

5

Years

Thanks & Regards.

An E-Verify Company

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