GA DOL Computer Operator

Overview

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Role:
Computer Operator 2

• Project Identifier: GA DOL - 803454
• Client: GDOL-IT (Georgia Department of Labor - IT Division)
• End Client:
  State of Georgia, Department of Labor
• Location:
  
  Onsite – Atlanta, GA (148 Andrew Young International Blvd NE)
• Contract Duration: ~12.5 Months (06/15/2026 to 06/30/2027)
• Interview Type:
  Webcam Only

The Georgia Department of Labor (GA DOL) IT Division requires an onsite Computer Operator 2 to support its centralized data center operations. The position ensures uninterrupted state-wide application availability, transaction monitoring, and critical facilities support.

This role operates on a strict, specialized weekend-centric shift schedule:

• Weekend Shift: Saturday & Sunday, 7:00 PM to 7:00 AM (24 hours).
• Weekday Shift: An additional 16 hours flexible across any shift (1st, 2nd, or 3rd) during Monday–Friday to reach a full 40-hour week.

• Systems Monitoring:
  Under limited supervision, monitor BPE/TPE transactions and production jobs across distributed enterprise servers running AIX, Linux, and Windows.
• Data Center Infrastructure:
  Actively monitor all environmental, security, electrical, UPS (Uninterruptible Power Supplies), generators, raised flooring, and HVAC systems within the Mainframe/Data Center complex.
• Network Surveillance:
  Monitor core network systems (LAN/WAN, MPLS, TCP/IP, and SNA) to verify and maintain secure, uninterrupted statewide system access.
• Operations & Production Control:
  Use automated job schedulers (Control-M) and management software to oversee production environments and coordinate hardware/software maintenance with external vendors.
• Incident & Quality Management:
  Enforce strict Change, Incident, and Asset management procedures (ITIL framework). Ensure all printed and processed data outputs are high-quality and completely defect-free.

• Vocational/Technical degree in an IT-related field from an accredited college AND 2 years of related experience; OR equivalent blended work experience in IT.

• 2+ years of experience as a Computer Operator inside a large-scale Data Center.
• 2+ years of experience working within a Network Operations Center (NOC).
• 2+ years of experience utilizing BMC Control-M automated job scheduling software.
• 2+ years of experience with Production Control and TPE/BPE Manager.
• 2+ years of experience with infrastructure monitoring (HVAC, UPS, fire suppression, and raised data center floor plans).
• 2+ years of experience with Incident, Change, and Asset Management frameworks (ITIL).
• 2+ years of hands-on familiarity with AIX, Linux, and Windows server environments.
• Prior experience supporting State and/or Federal Government agency networks (Highly Desired).