Sr. Platform Engineer

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc.

5000 list of fastest‑growing American companies since 2008.

The Platform Engineer will be a key member of the S&E (Site & Engineering) team, responsible for designing, building, and maintaining cloud infrastructure and platform services. This role focuses on enabling reliable, scalable, and secure platform operations while supporting on‑call rotations and ensuring system availability across global operations.

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience.
• Minimum 4 years of experience in platform engineering, Dev Ops, or SRE roles.
• Strong proficiency with AWS services including EC2, EKS, VPC, IAM, S3, RDS, Lambda, and Cloud Watch.
• Hands‑on experience with Kubernetes administration and troubleshooting.
• Proficiency in Terraform for infrastructure provisioning and management.
• Experience with Istio or similar service mesh technologies.
• Working knowledge of Git Ops tools such as ArgoCD or Flux.
• Experience with CI/CD tools including Git Hub Actions, Jenkins, or Git Lab CI.
• Familiarity with Hashi Corp Vault for secrets management.
• Scripting proficiency in Python, Bash, or Go.

• Strong problem‑solving and analytical abilities.
• Excellent written and verbal communication skills.
• Ability to work effectively in a distributed, global team environment.
• Self‑motivated with ability to work independently and as part of a team.
• Willingness to participate in on‑call rotations and respond to incidents.

• 4+ years of professional experience in platform engineering, Dev Ops, or Site Reliability Engineering roles.
• Demonstrated hands‑on experience managing production AWS environments at scale.
• Proven track record of Kubernetes cluster administration and troubleshooting.
• Experience implementing and maintaining Terraform‑based infrastructure.
• Background in CI/CD pipeline development and release engineering processes.
• Prior on‑call experience with demonstrated incident response capabilities.
• Experience working in distributed, global team environments.

• AWS certifications (Solutions Architect, Dev Ops Engineer, or equivalent).
• Experience with observability tools such as Datadog, Prometheus, or Grafana.
• Knowledge of incident management and RCA processes.
• Experience with multi‑region or multi‑account AWS architectures.
• Familiarity with compliance frameworks relevant to enterprise environments.

• Healthcare insurance (medical, dental, vision) and flexible spending account.
• Stock options.
• Personal time off (take‑what‑you‑need policy and flexible work arrangements).
• 401K Match (4% match, fully vested day one).
• Sabbatical program (eligible after six years of service).
• Recognition program for employees.

$115,000 - $165,000 a year
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.

Local cost of living assessments are done for each new hire at the time of offer.

Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.