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IT Help Desk Analyst – Hybrid
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-03
Listing for:
Insight Global
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Insight Global is seeking a Help Desk Analyst I in Atlanta to provide support for Chick‑fil‑A restaurants. This role involves delivering exceptional customer service through phone and online support, troubleshooting technical issues, and utilizing the Service Now ticketing system.
Candidates should have 1-3 years of Help Desk or Technical Support experience and a background in customer service. The position requires a flexible schedule with onsite training for the first four weeks, followed by potential remote/hybrid work.
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