Senior Director, Engineering

The Senior Director of Technology is accountable for the technical leadership, engineering strategy, and delivery excellence of a portfolio of product teams operating under a modern Product Operating Model. This role manages a group of Tech Leads embedded within durable, cross-functional product teams and ensures technology decisions accelerate customer outcomes, business results, and long-term platform health.

This leader is a multiplier, raising the technical bar, improving decision quality, and enabling teams to move fast without sacrificing quality, security, or scalability.

Core Accountabilities`

Product Model Leadership

* Partner with Product and Design leadership to co-own outcomes, not output.

* Ensure Tech Leads actively contribute to product discovery, feasibility assessment, and rapid experimentation.

* Translate product strategy into cohesive technical direction across teams.

Technical Strategy & Architecture

* Own the technical vision and architecture guardrails for the product portfolio.

* Balance near-term delivery with long-term platform sustainability.

* Drive architectural consistency while enabling team-level autonomy.

* Make explicit trade-offs across speed, cost, risk, and scalability.

Engineering Execution

* Ensure teams consistently deliver reliable, secure, and high-quality software.

* Establish and enforce engineering standards (CI/CD, testing, observability, security, resilience).

* Remove systemic impediments to flow and throughput.

* Use data to continuously improve delivery performance (cycle time, reliability, defects, availability).

Tech Lead Management & Development

* Directly manage and develop a cohort of Tech Leads.

* Set clear expectations for technical leadership, decision-making, and collaboration.

* Coach Tech Leads to operate as strong partners to Product Managers and Designers.

* Build bench strength through mentoring, succession planning, and targeted growth plans.

Organizational & Cross-Enterprise Influence

* Serve as a senior technology voice with peers in Product, Architecture, Security, Data, and Operations.

* Influence funding, sequencing, and prioritization through evidence-based recommendations.

* Ensure compliance with enterprise risk, security, and regulatory requirements without slowing teams unnecessarily.

Business Partnership & Executive Communication

* Act as a primary technology partner to business leadership, translating business strategy, customer needs, and market dynamics into clear technical direction and delivery plans.

* Build and sustain trusted relationships with senior business stakeholders by communicating progress, trade-offs, risks, and investment decisions in clear, outcome-focused language.

* Ensure Tech Leads are effective communicators who can explain technical decisions in business terms and engage confidently with non-technical audiences.

* Represent technology with external customers, partners, and vendors, articulating product capabilities, roadmap intent, architectural posture, and delivery commitments with credibility and clarity.

* Proactively surface and frame technology constraints, dependencies, and risks early, enabling informed business decisions rather than late surprises.

* Drive alignment across Product, Engineering, and Business teams by ensuring shared understanding of goals, success measures, and value realization.

Success Measures

* Product teams consistently achieve customer and business outcomes.

* Improved engineering throughput and predictability.

* Reduced technical risk and unplanned work.

* Strong Tech Lead engagement, retention, and readiness for broader leadership.

* Platforms that scale with the business and reduce the marginal cost of delivery.

Leadership Profile

* Outcome-oriented, not feature-driven

* Strong technical taste and decision clarity

* Comfortable with ambiguity and rapid learning

* Coaches leaders rather than directing tasks

* Holds teams accountable while creating psychological safety

Required Experience & Capabilities

* Bachelor's degree preferably in computer science or related field or equivalent work experience in the Product Operating Model.

* Prefer 8+ years experience leading a Product technology team

* Proven…