Salesforce Architect

State / Region / Province

Georgia, New Jersey, North Carolina, Texas

Country

USA

Domain

Delivery

Interest Group

Company

ITL USA

Requisition

147173

Technical Skills 1

Technology|CRM|SFDC Agentforce

Technical Skills 2

Technical Skills 3

Domain|Banking|Banking - ALL

The Salesforce organization is dedicated to empowering enterprises with innovative CRM, cloud-native solutions, Agentic AI and industry clouds that drive digital transformation and operational excellence. We specialize in leveraging the Salesforce platform—along with advanced automation, AI-driven insights, and ecosystem integrations—to build scalable, secure, and customer-centric environments. Our solutions enable organizations to achieve agility, efficiency, and sustainable growth in an increasingly connected world.

Join us to be part of a pioneering team at the forefront of CRM, Industry clouds, Agentic AI, Data Cloud innovation, and business value delivery. You’ll have the opportunity to work with cutting-edge Salesforce technologies, collaborate with industry experts, and contribute to transformative projects that shape the future of customer engagement. We are committed to fostering a culture of continuous learning and professional development, ensuring that our team members thrive in a dynamic and supportive environment.

If you're passionate about Salesforce, cloud, AI, and delivering business value—and eager to make a meaningful impact—the Salesforce organization is the perfect place for you to grow and excel.

• Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
• Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
• Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
• Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity
• Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives through audits, to uphold security protocols and industry standards
• Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer

• Expertise in ERP systems, architecture, and advanced customization techniques
• Ability to design complex integration solutions and guide large-scale data migrations
• Proactive problem-solving to streamline complex requirements
• A strategic mindset to align technical solutions with business goals and market trends.
• Deep understanding of compliance requirements, security protocols, and performance optimization methodologies
• Sector specific expertise for high quality project delivery

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.