Sr. UX Program Design Lead

The Sr. UX Program Design Lead serves as the primary point of accountability for a 6-month, Agile-driven redesign of an enterprise web application.

This role blends program management discipline with hands‑on UX leadership — overseeing delivery, stakeholder relationships, sprint execution, and design quality.

The Program Lead will guide a cross‑functional team of five across research, design, and front‑end development, ensuring on‑time, on‑budget delivery that meets or exceeds client acceptance criteria.

• Own end‑to‑end program delivery: sprint planning, milestone tracking, risk escalation, and stakeholder communication
• Lead daily collaboration with client stakeholders (IT, product, business) and align team output to acceptance criteria defined in JIRA user stories
• Drive UX design quality across screen designs and interactive workflows in Figma, adhering to the client’s design system
• Oversee information architecture (IA) development and ensure alignment between IA, user flows, and Angular component structure
• Coordinate knowledge transfer and handoff documentation to the client IT development team upon project completion
• Manage SOW scope, budget tracking, and change management
• Lead team in producing: product backlog (JIRA), application workflows (Fig Jam/Miro), UI designs, and interactive Figma prototype
• Serve as primary quality reviewer across all deliverables before client submission

• 6+ years of experience in UX program or project management, leading cross‑functional teams on enterprise digital engagements
• 6+ years of human‑centered design experience: IA, UX workflows, UI design, and interactive prototyping
• Demonstrated experience managing Agile Scrum teams (sprint ceremonies, backlog grooming, velocity tracking)
• Proficiency in Figma for design review, IA documentation, and prototype evaluation
• Experience with Atlassian JIRA and Confluence for backlog management and documentation
• Strong knowledge of WCAG 2.1 AA / Section 508 compliance requirements
• Proven ability to communicate at both executive and tactical levels; experienced in client‑facilitating facilitation

• Experience overseeing front‑end development (Angular, HTML/CSS) teams in an integrated design+dev engagement
• Familiarity with design system implementation (component libraries, token governance)
• PMP or PMI-ACP certification
• HFI or CUA certification
• Experience in professional consulting environments

Figma, Fig Jam, Miro, Atlassian JIRA, Atlassian Confluence, Microsoft 365

Bachelor’s degree or higher in HCI, Human Factors, UX Design, Computer Science, or a related field. Equivalent professional experience considered.