Partner Solutions Engineer

Partner Solutions Engineer

Department: Strategic Partnerships

Employment Type: Permanent

Location: Atlanta

About Us:

You Lend is the preferred global embedded financing platform for many of the world’s leading e‑commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With You Lend's AI‑driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding.

We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer‑oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.

To meet the growing demand for our technology and services, we are currently hiring a Partner Solutions Engineer in Atlanta to expand our implementation capacity and provide US‑time zone coverage for partners across North America.

This is a partner‑facing technical role focused first and foremost on owning partner integrations end‑to‑end. You will work with a wide range of partners, from payments providers and e‑commerce platforms to SaaS businesses, banks, and marketplaces, helping them launch and scale embedded funding solutions with You Lend.

At its core, this is a Partner Solutions Engineer role. You will lead technical discovery, run workshops, shape integration approaches, guide trade‑offs from MVP to scale, support technical presales, and act as a key escalation point during delivery. Most importantly, you will give partners a credible, responsive technical counterpart in US hours.

In addition to core solutions engineering responsibilities, this role will also provide a light layer of implementation coordination and delivery hygiene in the US time zone. That includes keeping status, tickets, risks, and readiness tracking up to date, and helping coordinate cutover and hypercare communications so the wider UK/EU team does not need to routinely cover partner activity late into the evening.

This role sits within You Lend’s implementation function, which owns:

• Technical and product presales
• New partner implementations and expansions
• Support for existing partners

You’ll work closely with Commercial, Product, Engineering, Operations, Risk, and the broader implementation team. This role is to be a named technical owner for US based partner work, with leadership support on strategic decisions and escalations where needed.

• Own partner integrations end‑to‑end for US‑based and North American partners, particularly API‑based implementations, from discovery and solution design through launch and early post‑go‑live support.
• Act as the primary technical contact for partners, running workshops to understand partner architecture, workflows, data availability, authentication modes, and commercial or operational constraints.
• Recommend fit‑for‑purpose integration models across referral, hybrid, embedded component, and fully embedded approaches.
• Work closely with Product and Engineering to translate partner requirements into workable solutions, unblock delivery issues, and troubleshoot integration problems using logs, API payloads, error responses, and partner‑provided evidence.
• Serve as an escalation point for complex partner issues where commercial, operational, and technical context all matter.
• Provide implementation discipline in US hours by keeping tickets, status updates, risks, dependencies, and actions current, and by coordinating readiness checks, launch planning, cutover communications, and hypercare support.
• Help standardize repeatable implementation patterns, improve documentation and tooling, reduce time‑to‑launch, and feed partner insights back into You Lend’s modular integration offering.

• Experience in a Solutions Engineer, Sales Engineer, Implementation Engineer, Solutions Architect, or similar partner/customer‑facing…