Senior Manager, Program Delivery & Impact

U.S. Soccer Overview

The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.

We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport.

Soccer can represent the best of U.S.

U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision‑making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.

The Senior Manager, Program Delivery and Impact is responsible for turning refereeing strategy into delivered programs and services used across the national system. The role focuses on shaping, planning, and delivering initiatives, so they are practical, aligned, and work in real environments.

The role operates across key delivery areas including Education & Development, Technology & Platforms, Operations and Communications, working with functional leads to ensure programs are delivered consistently and effectively across the system. This is a delivery‑focused role, responsible for leading program delivery end‑to‑end and supporting delivery across related work streams. The role ensures programs are clearly defined, aligned to real needs, and implemented in a way that drives consistent impact and adoption across the refereeing ecosystem.

The role works directly with the Vice President of Refereeing and senior leadership to translate priorities into clear, executable plans. It provides recommendations on delivery, rollout, and alignment, with final decisions sitting at leadership level.

The role connects national design with regional and local delivery, ensuring programs are practical, aligned, and adopted across the system. Working across refereeing, technology, and external partners, it coordinates delivery to ensure alignment, sequencing, and effective implementation.

The role partners closely with Technology & Platforms and Operations but does not build technology or run operations.

Success in this role is measured by clear alignment between strategy and delivery, effective rollout of programs and services, and consistent adoption and impact across the refereeing ecosystem.

• Lead delivery of priority refereeing programs from concept through rollout and adoption.
• Define clear problems, outcomes, and practical solutions aligned to refereeing priorities.
• Develop structured delivery plans, including sequencing, stakeholder engagement, communications, and training.
• Translate strategy into executable programs that can be implemented consistently across the system.
• Work directly with the Vice President of Refereeing to translate strategic priorities into clear delivery plans and initiatives.
• Identify and engage key stakeholders across refereeing, including State Referee Committees, leagues, assignors, coaches, and members.
• Build alignment across stakeholders to ensure programs reflect real needs and can be delivered effectively.
• Partner with Mar Comms to shape and execute communication strategies that drive rollout, adoption, and sustained engagement.
• Ensure messaging, timing, and channels are aligned to delivery plans and reach the right audiences across the refereeing ecosystem.
• Partner with the Director of Education to support rollout and adoption of referee education initiatives.
• Ensure education programs are aligned to delivery plans and applied consistently across the system.
• Partner with the Senior Manager, Refereeing Technology & Platforms on product and platform initiatives, including Ref
  360, ensuring…