Senior Product Manager

Position: Senior Product Manager, Payments
## Senior Product Manager, Payments Apply remote type:
On Site locations:
US - GA - Atlanta Office:
Austin, TXtime type:
Full time posted on:
Posted Todayjob requisition :
JR102688#
** Welcome to the Agentic Commerce Era**## At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of Big Commerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market.

We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

Big Commerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry*.
* We are seeking a
** Senior Product Manager, Payments
** to drive major product outcomes across the Payments & Financial Services portfolio s is an individual contributor role responsible for helping to set strategy and leading execution within our critical Core Payments and Financial Services portfolio. You will operate as a product “force multiplier,” aligning colleagues across Product, Engineering, Design, Sales, Solutions Engineering, and Partnerships to solve complex problems, define the domain direction of Payments, and deliver measurable customer and business impact.

This role reports into the SVP of Payments.
*
* What You’ll Do:

*** Own strategy & outcomes across Payments and Financial Services, ensuring that Commerce’s Core Payments offering evolves in-line with the rapid evolution and innovation within the sector
* Act as an internal subject matter expert for Commerce’s Core Payments capabilities, with technical fluency
* Lead ambiguous, cross-team initiatives across time zones where alignment is hard and tradeoffs are real
* Work collaboratively with colleagues in Engineering and Product to deliver impactful projects which enhance merchant experience, on-time and with a sense of urgency
* Define platform-level capabilities that support a variety of merchant payment use cases from SMB to large Enterprise, both B2B and B2C
** Product Strategy & Portfolio Leadership
*** Drive strategy, roadmap, and measurable outcomes within the Core Payments domain
* Translate the payments vision into an actionable portfolio plan with clear sequencing, dependencies, and success metrics
* Develop strong point-of-view on market needs within Core Payments and where Commerce should develop in-house vs utilize partners
** Customer, Market & Competitive Leadership
*** Build a deep and structured understanding of merchant payment and financial services requirements through research, merchant discussions and data
* Maintain an informed view of the latest developments in payments and adjacent financial services solution categories (for example: POS, subscriptions, orchestration, working capital, crypto/stable coins, issuing)
* Represent customer needs and trade-offs succinctly to stakeholders in the form of business cases; ensure roadmap decisions are grounded in evidence
** Focused Execution
*** Define the end-to-end customer experience across user interfaces, developer interfaces and agentic interfaces
* Work on cross-functional programs from discovery through launch and iteration, coordinating across multiple product and engineering teams
* Help define product requirements, success…