System Analyst

Miller Zell Inc. Corp, Atlanta, GA 30336, USA

POSITION SUMMARY:

The Systems Analyst supports daily inventory operations and system functionality across the organization. Responsibilities include maintaining data integrity, performing inventory transactions and work orders (WOs), supporting physical inventory processes, and fulfilling reporting requests. The role also provides system/software support, analyzes issues, performs testing, and assists with ongoing system upgrades, implementations, and automation initiatives.

• Support physical inventory counts for the client and raw materials.
• Perform inventory transactions, including lot changes, adjustments, transfers, scrap requests, and reconciliations.
• Monitor, request approval for, and post cycle counts.
• Process unit of measure (UoM) changes.
• Perform order and list price corrections/updates.
• Import customer address book data.

• Maintain accurate inventory and item master data.
• Fulfill reporting requests for internal stakeholders.
• Edit Preference Profile tables as needed.

• Document efficient processes and support continuous improvement.
• Contribute to process innovation with a positive, solution-focused approach.
• Provide ongoing training to users.

• Support ongoing system upgrades, implementations, and automation projects.
• Participate in testing, validation, and documentation during project cycles.

• Monitor, analyze, and resolve help desk tickets (Halo tickets).
• Reset passwords; set up and disable user accounts.
• Maintain and support shipping software.
• Support and troubleshoot systems, including:
  Web applications, JD Edwards Enterprise One (E1), Lift, ADSI, RF‑SMART, Smartsheet, MZ Reach, Litmos, and related tools.
• Execute technical functions in Noosh.
• Map buyers in Noosh to E1.
• Perform E1 system tasks, including:
  Address Book uploads, ship confirmations (including resolving Orchestrator errors), and inventory adjustments. Add jobs to Preference Profiling (separate from SS Inventory tasks).

Education:

Associate degree in the field of Computer Science/Network Support, or previous service desk/technical support experience required.

Experience:

Experience in inventory operations, system support, or related fields preferred.

• Ability to read, analyze, and interpret technical information and procedures.
• Strong communication and presentation skills.
• Ability to remain calm and professional in all interactions.
• Strong organizational, analytical, and problem‑solving abilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.