Lead, Agentic Operations + GTM Engineering

At Rev Spring, we build secure, outcomes‑driven solutions that turn insight into action — streamlining engagement, simplifying payments, and driving better results. Join a diverse team focused on innovation, impact, and customer success.

Position:Lead, Agentic Operations + GTM Engineering

Location: Atlanta, GA

Job :1211

# of Openings:1

Job Title: Lead, Agentic Operations + GTM Engineering

Job Summary:

Rev Spring’s commercial organization runs lean and AI‑first across Marketing, BDR, Enablement, and new vertical expansion. Today our core systems — Hub Spot, Salesforce, Absorb, Claude, ChatGPT, and Groove — operate as islands, and our use of AI is a scattering of one‑off experiments.

This role is the technical core of fixing that. Your main objective is to build, integrate, and ship the agentic workflows that connect these tools into one well‑governed system, and to put the governance and SOPs in place so we use AI safely and consistently. The aim isn’t autonomous, black‑box AI; it’s transparent, auditable, human‑in‑the‑loop automation that leaders can trust, trace, and switch off at any time.

You work hand in hand with our Go‑to‑Market Operations Specialist, who owns the CRM and automation foundation — the funnel definitions, lead flow, and reporting model. You build the connective automation and governed AI on top. You’re a systems builder who is just as comfortable wiring up an API integration as writing a prompt or sitting in a pipeline review, pragmatic about shipping and rigorous about control.

Essential Functions:

• Systems integration & orchestration — your core focus. Connect the stack — Hub Spot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove — using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system‑of‑record update without manual handoffs. You build the connective layer on top of the CRM and automation foundation the GTM Operations Specialist owns.
• Build and ship agentic AI workflows. Design and deploy the AI agents, prompt libraries, and content engine that power demand generation, BDR prospecting, product marketing, and enablement, moving them from one‑off experiments to reliable production workflows.
• Governance, controls & SOPs. Make every AI workflow controlled by default: permissioned access, approval gates, human‑in‑the‑loop checkpoints, brand‑and compliance‑safe outputs, and complete logging, all documented in clear SOPs. Leadership should always be able to see what an automation did, trace why, and stop any step.
• Workflow automation. Find the repetitive, high‑friction work across the commercial team — lead routing, handoffs, content assembly, reporting, onboarding and training in Absorb, and follow‑up — and automate it end to end.
• Reporting infrastructure. Build the data flows and dashboards that surface the funnel and pipeline metrics the GTM Operations Specialist defines — MQL‑to‑SQL conversion, cost per opportunity, channel and campaign ROI, and BDR contribution — so leadership can act on them.
• Enabling the team. Be the in‑house expert who helps Marketing, BDR, and Enablement adopt these workflows, and who translates between commercial goals and technical execution.

What success looks like

• Core systems work as one connected platform, with data and actions flowing automatically.
• Agentic AI workflows run in production with full controls — approvals, audit trails, permissions, documented SOPs, and a clear way to trace or stop any step.
• A working AI content and prospecting engine that the teams it serves actually use.
• Reporting infrastructure live and tied to revenue outcomes, beginning with your first 100‑day report.
• Measurable efficiency gains — lower cost per opportunity, faster handoffs, less manual work — that let the organization run leaner.

Specific Job

Skills:

• Experience connecting commercial or GTM systems with APIs, webhooks, and orchestration platforms (Clay, Make, n8n, Zapier, or similar) — real multi‑tool workflows, not one‑off fixes.
• Comfortable reading API documentation and building integrations with REST and JSON, including authentication (OAuth 2.0, API keys and tokens), pagination, rate limits, and webhooks.
• Hands‑on with at…