Hotel IT Systems Manager

Summary

Peachtree Group is a privately held, fully integrated real estate investment management, lending, and servicing platform. The company owns, operates, manages, and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States. Through its affiliate, Peachtree Group Hospitality Management, Peachtree manages the performance of 100+ hotels across 27 brands with 14,000+ rooms in 26 states.

• Provides day-to-day support for property information technology, including PMS, POS, and other related systems, covering both hardware and software installation and upgrades.
• Manages all IT during the onboarding and offboarding of properties.
• Oversees contract management with third-party vendors for property IT systems.
• Responsible for the inventory, maintenance, and documentation of all systems at the property level.
• Maintains project work plans for implementing IT solutions at the property level.
• Assists in IT-related education programs and training for staff members at the property.
• Helps ensure compliance with PCI, PII, GDPR, and brand standards.
• Maintains standard operating procedures and policies for information technology at the property level.
• Implements ongoing process improvement initiatives.
• Effectively handles complex situations or problems independently, without guidance or supervision.

• Bachelor's degree in Computer Science, Computer Information Systems, Management
• Minimum of 5 years of experience in IT System Administration and/or IT System Management
• Minimum of 3 years experience in hotel IT.
• Experience with maintaining all or some of the following:
• Windows 10, Windows Server 2019, Office 365
• Point of Sale Systems (POS: Agilysys, Micros, Opera, etc.)
• Mitel Prone Switches (Both IP and Analog)
• Networking equipment
• Basic understanding of internet protocols, SIP, (S)
  FTP, NTP, HTTP(S)
• Demonstrated experience in the resolution of technical problems
• Ability to navigate through rapid changes, flexibility, and imagination to adapt

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

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