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Service SAM Architect

Job in Atlanta, Fulton County, Georgia, 30377, USA
Listing for: VDart
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
Position: Service Now SAM Architect
Job Title:
Service Now SAM Architect


Location: Atlanta, GA (Remote)

Job Description:
  • 10 years of experience in Service Now architecture specializing in IT Asset Management focusing on ITAMHAM and ITAMSAM modules
  • Lead the strategic design development and deployment of scalable Service Now IT Asset Management solutions encompassing both Hardware Asset Management HAM and Software Asset Management SAM
  • Utilize deep expertise in Service Now architecture to optimize ITAM workflows ensuring seamless integration and high data accuracy across asset management modules
  • Analyze complex business requirements and translate them into scalable technical specifications for ITAMHAM and ITAMSAM implementations
  • Oversee the integration of ITAM solutions with broader IT infrastructure and business processes to enhance operational efficiency
  • Drive continuous improvement initiatives incorporating the latest Service Now ITAM features industry trends and compliance standards to maintain cutting edge solutions
Roles and Responsibilities
  • Lead endtoend design configuration and deployment of Service Now ITAMHAM and ITAMSAM modules aligned with organizational goals
  • Manage the complete lifecycle of hardware and software assets including discovery entitlement management compliance and optimization within Service Now
  • Collaborate with IT and business stakeholders to define implement and enforce ITAM policies and procedures
  • Conduct regular audits and assessments to ensure data integrity compliance and optimal performance of ITAM systems
  • Troubleshoot and resolve complex platform and module specific issues to maintain high system availability
  • Provide technical leadership mentorship and guidance to senior and junior team members on Service Now ITAM best practices and architectural standards
  • Develop and maintain comprehensive documentation training materials and technical guides supporting ITAM processes and tools
  • Participate in cross functional teams to integrate ITAM solutions with broader IT service management and operational frameworks
  • Drive innovation and automation initiatives to enhance asset management efficiency and service delivery
Skills

Mandatory Skills : Service Now ITAM-HAM, Service Now ITAM-SAM
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