Senior Manager, Business Operations

The vision of Enterprise Services (ES) is to deliver services that are simpler, better, and faster. The Senior Manager, Business Operations is a key leader within the ES Strategy & Operations team, responsible for driving operational excellence at scale, leading complex initiatives, and delivering high-priority products that create measurable value for the enterprise.

This role requires a hands-on approach to operational deployment, with a strong ability to understand the details of how technology can improve business operations. The Senior Manager will leverage their experience in implementing technology-driven solutions to bridge the gap between strategy and execution, ensuring enterprise priorities are translated into impactful outcomes.

The role is focused across two primary areas:

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** 30% - Lead product planning, prioritization, and execution governance*
* +  
** 70% - Drive delivery, optimization, and value realization of enterprise-critical products and solutions*
* ** Key Responsibilities*
* ** Lead Product Planning and Execution*
* + Develop, refine, and implement playbooks, standards, and operating models to enable consistent, scalable delivery across the ES portfolio.

+ Drive enterprise product planning cycles by translating business priorities, customer needs, and technology capacity into actionable roadmaps and execution plans.

+ Lead portfolio assessment and prioritization activities, evaluating initiatives based on strategic alignment, value, risk, complexity, and resource requirements; provide clear recommendations to senior leadership.

+ Oversee execution of assigned initiatives, proactively managing risks, dependencies, and trade-offs while ensuring accountability for outcomes.

** Deliver High-Priority Products and Solutions*
* + Translate enterprise and functional strategies into scalable products and solutions with clearly defined problems, success metrics, and delivery plans.

+ Partner with senior business and digital leaders to identify emerging needs and lead the hands-on deployment of technology solutions that address critical business challenges and opportunities.

+ Drive delivery of complex initiatives on compressed timelines, ensuring strong cross-functional alignment, disciplined execution, and measurable business impact.

+ Monitor solution performance, adoption, and value realization; lead efforts to optimize capabilities and inform next-generation product development.

** Stakeholder Leadership and Influence*
* + Serve as a trusted partner to business and technology leaders, providing insight, structure, and guidance across initiatives.

+ Communicate progress, risks, and recommendations clearly to senior stakeholders through concise, data-driven materials.

+ Contribute to the development of team capabilities by mentoring junior talent and modeling strong enterprise and collaboration behaviors.

** Education Requirements*
* +  
** Required** :
Bachelor's degree in Information Systems, Computer Science, Data Science, Engineering, or a related field.

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** Preferred** :
Master's degree or advanced coursework in business, analytics, product management, AI, or technology leadership.

** Qualifications & Requirements*
* + 5+ years of relevant experience in business operations, digital or technology transformation, consulting, analytics, or program leadership roles.

+ Proven experience leading complex, cross-functional initiatives in partnership with Digital and technology teams.

+ Demonstrated hands-on experience in operational deployment of technology solutions to improve business processes and outcomes.

+ Strong analytical and problem-solving skills, with the ability to drive recommendations and influence outcomes.

+ Advanced proficiency in analytics, reporting, and visualization tools to support operational and leadership decision-making.

+ Ability to operate independently in fast-paced, ambiguous enterprise environments.

+ Strong written and verbal communication skills, including experience supporting senior-level stakeholders.

+ Experience working in global, matrixed organizations preferred.

+ Ability to balance strategic perspective with hands-on execution and operational detail.

+ Collaborative leadership style with a strong enterprise mindset.

** Functional Skills*
* ** Core*
* + Start with the End User

+ Tell the Story

+ Align the Resources

+ Design for Scale

+ Execute and Improve

** Targeted*
* + Hands-on Operational Deployment of Technology Solutions

+ AI Product & Operations Enablement

+ Enterprise Business & Technology Planning

+ Portfolio and Performance Management

+ Quantitative Analysis and Data-Driven Storytelling

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

** Pay…