Senior Procurement Analyst

Job Summary

Contribute to the day-to-day operations of the district's IT procurement function. Accountable for participating in procurement strategies, defining business requirements, identifying opportunities to improve processes, identifying potential benefits for business advantage and keeping Management aware of the status of procurement operations. Participate on work groups as the district IT procurement representative when appropriate.

• Aids in IT procurements day-to-day functions and operations.
• Assist with customer needs for IT hardware and software questions/requests.
• Assist in the coordination and resolution of all IT procurement hardware and software customer service issues.
• Maintains the software license tracking for all software purchased in the district.
• Participates in the process to ensure license compliance and software standards are met for all software requests.
• Initiates compliance activities with internal BTS functional areas (e.g., IT security and business Partnership Managers (BPMs) other district departments (e.g., Legal, and financial Management & Planning (FM&P) to properly vet new software titles before they are introduced to the client's network.
• Defines and investigates functional problems or customer service issues and communicates recommended corrective actions to IT Services and Solutions management.
• Familiarizes employees with IT Services and Solutions policies, standards and procedures. Also serves as IT Procurement liaison for business Technology and Security (BTS) management and staff.
• Maintain any necessary changes to the internal IT Procurement site.

• Education:
  
  High school diploma or GED;
  Associates Degree or 2 yrs equivalent experience
• Experience:
  
  Less than two years

• Basic understanding of Information Technology customer service
• Software licensing
• PC specifications and functions
• ITIL

• Demonstrates Self-Awareness
• Collaborates
• Problem Solving
• Communicates Effectively
• Action-Oriented

• Ordering hardware & software for the district (multiple locations)
• Experience with Service Now and Ariba is a plus
• Submitting orders & interacting with IT vendors
• Critical thinking; think outside the box & ask questions
• Concise communications

• Following procurement processes
• Checking that items ordered are not already available in-house
• Interacting with and taking direction from Lead IT Procurement Specialist