Principal Engagement Manager, AWS Professional Services

Job Description

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Principal Engagement Manager (EM) to lead the delivery of complex cloud solution projects. The role blends technical expertise with strong project leadership to drive successful implementations of AWS-based solutions for our clients, bridging business requirements with technical solutions and ensuring alignment with customer outcomes.

• Lead and manage complex cloud migration and implementation projects.
• Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer business outcomes.
• Distill customer needs into clear technical requirements and map them to business outcomes.
• Decompose complex technical problems into actionable, deliverable solutions.
• Contribute to technical documentation and define documentation standards.
• Validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.
• Proactively identify and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations.

• 8+ years of cloud computing experience.
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience.
• 8+ years of experience in project management of technical programs.
• 8+ years of experience with software development life cycle (SDLC);
  Waterfall/Agile/iterative methodologies.
• Experience leveraging GenAI for project management and agile methodologies on an enterprise level.

• Knowledge of AWS services.
• Experience establishing credibility quickly with senior‑level executives across organizations.
• AWS experience preferred.
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate.
• Experience applying AWS frameworks such as Well‑Architected and Cloud Adoption Framework.
• Managed and delivered IT and transformation engagements for a Fortune 100 company.
• Work experience in industries including Financial Services, Automotive, Telecommunications, Health Care, Energy, Media & Entertainment, and Manufacturing.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or any other legally protected status.

The compensation package for this position includes a competitive base salary (USD 182,700–247,200, varying by location), sign‑on payments, restricted stock units, and comprehensive benefits: health, dental, vision, prescription, life & AD&D insurance, supplemental life plans, employee assistance program, mental health support, flexible spending accounts, and adoption & surrogacy reimbursement. Additional benefits include 401(k) matching, paid time off, parental leave, and educational assistance.