Technical Writer

Electrosoft Services, Inc. Technical Writer III

Responsibilities:

• Creates and maintains user guides, SOPs, system design documents, and ATO documentation for the Enterprise Governance, Risk, and Compliance (GRC) platform implementations.
• Creates, updates, and delivers Enterprise Governance, Risk, and Compliance (GRC) platform User Guides and Resources (e.g., Knowledge Base, FAQs, Design Specification Documents (DSD)).
• Ensures consistency and accuracy across deliverables using templates aligned with HHS and NIST documentation standards.
• Works closely with developers, business analysts, and program teams to capture accurate technical and business process descriptions.
• Ensures all documentation complies with Section 508 accessibility standards for federal content.
• Creates and maintains OSCAL-compliant templates and integrates XML/JSON documentation for control implementation artifacts.
• Edits content for readability, clarity, and compliance with formatting requirements.
• Manages document versioning using SharePoint, Git, or equivalent repositories to ensure audit‑ready traceability.
• Supports the integration of screenshots, diagrams, and workflows into user-friendly content.

• Possesses over 5 years of experience authoring IT documentation for compliance, technical, and system lifecycle content in federal agencies.
• Familiar with HHS ATO templates, including PIA/PTAs, SSPs, SARs, and POA&Ms.
• Experience using Microsoft Word, SharePoint, and Confluence for document collaboration.
• Preferred certifications include Certified Technical Writer (CTW), Certified Information Professional (CIP), or OSCAL Practitioner.
• Demonstrated familiarity with the NIST Risk Management Framework (RMF) and federal knowledge management standards.

Pay Range: $90,000 USD - $95,000 USD