Senior Manager of Groups & Events Program Enablement; Tech focus

Overview

The Senior Manager, Groups & Events Program Enablement (Tech Focus) supports Groups & Events Enablement planning, governance, and execution. This role ensures Groups & Events initiatives are planned, executed, and tracked in alignment with Groups & Events Enterprise strategy.

• Lead enterprise‑level program and project management in support of Groups & Events initiatives.
• Leverage industry leading tools to deliver plans, approaches, and dashboards for delivery of technical products to hotels
• Create and maintain a common operating picture for Groups & Events initiatives to allow for a shared understanding of project statuses
• Partner with vendor teams to facilitate required work for task completion for Groups & Events Initiatives
• Ensure critical tasks are tracked and completed for technology deployment at the hotel level
• Ensure consistency of documentation, ways of working, and internal processes across Groups & Events initiatives.
• Identify risks, dependencies, and gaps and surface them proactively to leadership.
• Partner with external teams to ensure smooth onboarding and training for hotels.
• Partner with Product & Technology, Change Management, and L&D team members on tech-related hotel onboarding needs

• Bachelor’s degree in Business, Strategy, Finance, or related field (or equivalent experience).
• Advanced degree or PMP preferred but not required
• 5-7+ years of experience in technology implementation at enterprise scale
• Experience with Delphi or other hotel sales products; or related Salesforce products
• Accuracy of budget tracking and forecasting
• Effectiveness of governance cadence and decision follow through
• Stakeholder satisfaction with clarity, structure, and execution discipline
• Project management of enterprise level initiatives
• Experience preparing initiatives for launch readiness and adoption, particularly where hotel or operational teams are impacted.
• Comfort operating in environments with ambiguity, evolving priorities, and competing demands.

Location:

Our hybrid work structure is an expectation of three (3) days a week in the Atlanta office. This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $ to $. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

IHG Hotels & Resorts is committed to welcoming everyone and creating inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.