TEMP-Technical IT Support; ASC​/AV - ASC Audio Visual

Job Title

TEMP-Technical IT Support (ASC/AV - ASC Audio Visual)

Atlanta, Georgia

Temporary, Part‑Time

Provide support in the installation, operation and maintenance of computer systems. The position addresses a wide variety of applications, hardware, and networks. Duties will be determined based on assignment and unit needs. The role interacts consistently with unit management, faculty, and staff; advises users and other support personnel; and does not supervise any personnel.

• Install, maintain, and upgrade workstation and peripheral hardware and software.
• Analyze and resolve workstation, application, and server related problems.
• Update desktop software/applications and maintain documentation on installed applications.
• Provide users with assistance in specific applications.
• Participate in development of standard operating procedures.
• Perform other duties as assigned.

• Educational Requirements: Associate’s Degree, Technical Diploma, or equivalent combination of education and experience.
• Required Experience: Up to two years of job‑related experience.
• Skills: Knowledge, skills, and abilities in installation and maintenance of IT hardware and software. Requires strong problem‑solving, decision‑making, customer service, system documentation, and communication skills.

Georgia Tech is an Equal Employment Opportunity Employer. It is committed to maintaining a fair and respectful environment for all employees. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and provides equal opportunity to all applicants regardless of race, color, religion, sex, national origin, age, disability, or genetic information.

• This is not a supervisory position.
• The position does not have any financial responsibilities.
• The position will not be required to drive.
• This role is not considered a position of trust.
• The position does not require a purchasing card (P‑Card).
• The position will not travel.
• The position does not require security clearance.