Senior Integration Architect

Radancy is the global leader in talent acquisition software, helping employers attract and hire the right talent through AI‑powered recruiting technology, data‑driven insights, and world‑class candidate experiences. Our platform enables organizations to streamline hiring, strengthen employer branding, and drive measurable recruitment outcomes at scale.

The Senior Integrations Architect will ensure Radancy’s integrations are delivered, scaled, and supported in a reliable, repeatable, and customer‑aligned manner. This customer‑facing technical leader will support integration intake, guide solution design decisions, and help teams resolve complex or high‑risk integration scenarios within the Global Customer Support organization in partnership with Product, Engineering, Customer Success, and Implementation teams.

• Serve as a senior, customer‑facing resource for integration intake discussions, technical discovery, and solution alignment.
• Support Customer Success and Implementation teams in evaluating integration feasibility, approach, and risk.
• Partner with teams to set clear expectations with customers around scope, timelines, and integration approach.
• Act as an escalation point for complex or high‑impact integration challenges.
• Define and maintain clear integration patterns, standards, and architectural guidance.
• Promote consistent approaches across APIs, middleware, file‑based integrations, and data exchanges.
• Support teams in making informed build, partner, or platform decisions.
• Reduce dependency on bespoke solutions by encouraging reuse and consistency.
• Collaborate with Product and Engineering to surface integration trends, issues, and improvement opportunities.
• Translate customer integration needs into actionable input for roadmap and prioritization discussions.
• Create lightweight documentation, playbooks, and reference materials for frontline teams.
• Partner with leadership to reduce recurring issues and improve implementation and post‑launch stability.
• Provide direct support on high‑priority integrations when needed.
• Assist with stabilizing integrations that present heightened risk to customer experience.
• Help teams resolve issues requiring architectural or cross‑system insight.

• Customers and internal teams have a clear, confident path for integration intake and decisions.
• Reduced ambiguity and re‑work during integration delivery.
• Improved consistency and predictability across integration approaches.
• Fewer escalations related to unclear design choices or preventable integration issues.
• Strong partnership and trust with Customer Success, Support, Product, and Engineering teams.

• 6+ years of experience in integrations, technical architecture, or platform delivery roles.
• Hands‑on experience with APIs, middleware, and data integration patterns.
• Experience working in customer‑facing technical roles.
• Ability to communicate complex technical concepts clearly.
• Proven ability to influence and align cross‑functional teams without direct authority.

• Experience with HR technology or enterprise systems.
• Familiarity with third‑party integration platforms or connector ecosystems.
• Background in SaaS or multi‑tenant platform environments.
• Experience supporting global teams or multi‑region delivery models.

This role is based in our Atlanta or New York City office and requires a minimum of 3 days in the office.

• Comprehensive medical coverage, including dental, vision, and life insurance.
• Competitive 401(k) plan with employer matching.
• Unlimited flexible time off (FTO).
• World‑class training and professional development.

Radancy is an equal‑opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. If you require accommodations during the application process, please contact