ServiceNow Architect
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-13
Listing for:
JPS Tech Solutions
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst, Cloud Computing
Job Description & How to Apply Below
Job Category: Service Now Architect
Job Type: Onsite
Job Location: Atlanta Georgia
Compensation: Depends on Experience
W2: W2-Contract Only;
Kindly note that applications on a C2C basis will not be considered for this role.
The Service Now Architect will be responsible for defining and delivering scalable, secure, and upgrade-safe Service Now solutions. This role requires close collaboration with business stakeholders, application teams, and technology leadership to ensure alignment with enterprise architecture standards and Service Now best practices.
Key Responsibilities- Define Service Now platform architecture standards, roadmaps, and design guidelines
- Architect enterprise-scale solutions aligned with business and technical requirements
- Serve as the primary liaison between business stakeholders and technical teams
- Map business requirements to standard Service Now capabilities while minimizing customization
- Provide technical leadership and oversight to development teams
- Ensure platform scalability, security, compliance, and governance
- Support Agile delivery through solution design and technical backlog refinement
- Minimum 15 years of overall IT experience
- Minimum 10 years of Service Now architecture, design, and implementation experience
- Experience with ITOM and Telecom Service Management
- Experience with Order Management and enterprise integrations
- Strong understanding of TM Forum architectural principles
- In-depth knowledge of Service Now platform architecture and governance
- 5+ years of experience with JavaScript, Angular
JS, REST/SOAP web services, XML, and JSON - Excellent analytical, troubleshooting, documentation, and communication skills
- Service Now Certified System Administrator (CSA)
- Service Now Certified Application Developer (CAD)
- Service Now Certified Implementation Specialist (CIS)
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