IT Governance & Process Improvement Lead

IT Governance & Process Improvement Lead

The IT Governance & Process Improvement Lead will assess and strengthen IT intake and governance processes for our Client. This engagement focuses on designing practical process, governance, and tooling improvements to reduce delivery risk and improve alignment between demand and IT capacity.

This will be a 2 month contract that will 30-40 hours per week. This position will hybrid in Atlanta.

• Assess current IT intake and governance processes.
• Identify gaps related to scoping, estimation, prioritization, business value definition, and capacity planning.
• Recommend improvements to governance processes, intake workflows, and supporting artifacts (e.g., request forms, templates).
• Design pragmatic solutions that improve clarity, prioritization, and demand management without adding unnecessary overhead.
• Support alignment between business demand and IT capacity across projects and incremental work.
• Partner with IT and business stakeholders to ensure recommendations are practical, scalable, and adoptable.

• Proven experience designing, building, and operating IT governance frameworks or PMOs.
• Strong background in IT governance, including capacity planning, schedule management, and quarterly / PI planning.
• Experience improving intake, demand management, and prioritization processes.
• Ability to quickly assess environments and deliver clear, actionable recommendations.
• Experience working in complex or enterprise IT environments.
• Strong facilitation and stakeholder alignment skills.