Sr Manager, RevOps - Intelligence & Enablement

Primary Responsibility:

The Senior Manager, Revenue Operations (Intelligence & Sales Enablement) is a strategic and operational leader responsible for advancing Americold's commercial effectiveness through data, analytics, systems, and sales enablement.

This role leads a multidisciplinary team spanning data science, analytics, sales operations, and Salesforce (SFDC) enablement, and is accountable for transforming data into actionable insights, scaling/enhancing sales processes, and optimizing commercial performance across the organization.

Operating at the intersection of data, technology, and go-to-market execution, this leader will enable smarter decision-making, improve sales productivity, and strengthen the infrastructure supporting revenue growth.

This is a high-impact people leadership role, responsible for managing a team and serving as a key partner to Business Development, Revenue Operations Execution team, and Executive Leadership.

This role is critical to building a best-in-class Revenue Operations capability at Americold-connecting data, systems, and sales execution to unlock growth, improve decision-making, and drive commercial excellence.

Essential Functions:

1. Leadership & Team Management

* Lead, develop, and scale a high-performing Revenue Operations team consisting of managers, data scientists, and sales analytics professionals.

* Provide coaching, performance management, and career development to direct and indirect reports.

* Foster a culture of data-driven decision making, continuous improvement, and accountability.

* Establish clear priorities, operating cadences, and delivery expectations across the team.

2. Revenue Intelligence & Analytics

* Own the development and evolution of sales and commercial reporting, dashboards, and KPIs.

* Translate complex data into actionable insights to inform leadership decision-making.

* Partner with the Revenue Operations Execution team and Business Development to enhance forecasting, pipeline visibility, and performance tracking.

* Oversee advanced analytics initiatives, including predictive modeling, segmentation, and performance optimization.

* Ensure data integrity, governance, and alignment across Salesforce, financial systems, and enterprise data sources.

3. Sales Enablement & Process Optimization

* Lead the design and execution of sales processes, tools, and training programs to improve seller productivity.

* Standardize and continuously improve the end-to-end sales lifecycle (lead → opportunity → close → onboarding).

* Own and evolve Salesforce (SFDC) as the core system of engagement, ensuring usability, adoption, and data quality.

* Partner with Sales Leadership to identify gaps in execution and deploy targeted enablement solutions.

4. Salesforce (SFDC) & Commercial Systems Ownership

* Oversee SFDC administration, enhancements, and roadmap planning.

* Drive prioritization and execution of system improvements, automation, and integrations.

* Ensure alignment between SFDC, reporting tools, and upstream/downstream systems.

* Translate business requirements into scalable technical solutions in partnership with IT.

5. Business Insights & Strategic Partnership

* Serve as a trusted advisor to senior leadership on commercial performance, pipeline health, and productivity trends.

* Synthesize insights from disparate data sources to support strategic initiatives and operational decisions.

* Identify opportunities to improve pricing execution, deal quality, and sales efficiency.

* Partner across the Revenue Operations Execution team, Operations, and Supply Chain Solutions to align revenue strategy with execution.

6. Continuous Improvement & Innovation

* Drive automation and process improvements across reporting, analytics, and sales operations.

* Introduce best practices in data science, analytics, and sales enablement.

* Evaluate and implement new tools, technologies, and methodologies to enhance capabilities.

* Build scalable frameworks that support future growth and organizational complexity.

What Experience and Education You Need:

* Bachelor's degree in Business, Finance, Data Analytics, Statistics, or a related field.

* 7+ years of experience in Revenue Operations,…