Senior Engagement Manager, Professional Services, AWSI

Senior Engagement Manager, Professional Services, AWSI

Job :  | Amazon Web Services, Inc.

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

Applying AWS frameworks like Well‑Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain.

You will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion, while exceeding customer expectations.

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and mapping them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and defining documentation standards

• 5+ years of cloud computing experience
• 5+ years of leading multiple Agile teams (Scrum Masters, Product Owners) concurrently or at scale
• 5+ years of leading and delivering enterprise‑level IT engagements
• Bachelor's degree in a STEM field
• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
• 5+ years of delivering customer engagements in a professional services role
• Active project management certification (e.g., APM, CSM, PMI‑ACP, PRINCE2)
• AWS certification
• Experience with Agile and project management toolsets like Jira, Rally, Version One, or Taiga
• Experience working with and presenting to C‑level executives, IT, and lines of businesses across organizations

Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at (Use the "Apply for this Job" box below)..

USA, GA, Atlanta -  -  USD annually

USA, NY, New York -  -  USD annually

USA, TX, Dallas -  -  USD annually

Posted: June 11, 2026 (Updated 2 days ago)

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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