Principal Engagement Manager, Professional Services, AWSI

Job :  | Amazon Web Services, Inc.

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Principal Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients, bridging business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

You will apply AWS frameworks such as the Well-Architected Framework and the Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, distilling customer needs into clear technical requirements, deconstructing complex problems, and making informed trade-off decisions that consider performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain.

In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to completion while exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives, providing assistance across a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption, and delivering focused guidance through our global specialty practices.

• Leading and managing complex cloud migration and implementation projects.
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
• Distilling customer needs into clear technical requirements and mapping them to business outcomes.
• Decomposing complex technical problems into actionable, deliverable solutions.
• Contributing to technical documentation and defining documentation standards.

About the team

Amazon values diverse experiences and encourages candidates to apply regardless of whether they meet all preferred qualifications. We strive for work/life harmony, value inclusion and mentorship, and continuously raise our performance bar to become Earth’s Best Employer.

• 8+ years of cloud computing experience.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 8+ years of technical program management experience.
• Experience with software development life cycle (SDLC) and agile/iterative methodologies.
• Experience managing engagements using both Waterfall and Agile/Iterative methodologies.

• AWS certification such as AWS Solutions Architect or a similar cloud certification, or associate's degree or higher.
• Experience implementing AWS/cloud services.
• Experience with technology transformation initiatives.
• Work experience in industries such as Financial Services, Automotive, Telecommunications, Health Care & Life Sciences, Energy, Media & Entertainment, or Manufacturing.

Amazon is an equal-opportunity employer and does not discriminate on the basis of protected veteran status, disability, or any other legally protected status. If you have a disability and need a workplace accommodation or adjustment…