Sr. Info Security Engineer; Netskope ZTNA platform

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

What You Will do

As a Netskope ZTNA Systems Engineer you will be responsible for developing, configuring, and managing security policies to ensure the protection of data, compliance with regulations, and prevention of security threats. You will work closely with security teams, network engineers, and application administrators to implement and enforce policies that align with the organization’s security strategy and business goals. You will also provide project leadership, security oversight, and risk management on security projects, set security design guidelines, and evaluate and recommend new and emerging security products and technologies.

• This role plays a critical part in safeguarding an organization’s network environments by enforcing effective security policies.
• System Reliability & Uptime:
  Monitor the performance and availability of the Netskope platform using tools like Prometheus, Grafana, or custom monitoring solutions.
• Incident Management & Response:
  Develop and maintain incident response processes for handling system outages, performance degradation, or security incidents.
• Participate in on-call rotations to provide 24/7 support for critical issues, ensuring quick diagnosis and resolution of platform-related problems.
• Conduct root cause analysis (RCA) post-incident to identify systemic issues and implement corrective measures to prevent recurrence.
• Automation & Infrastructure as Code (IaC):
  Manage automation to streamline platform management.
• Capacity Planning & Scalability:
  Design and implement strategies for platform scalability to support growth in users, traffic, and security demands.
• Platform Security & Compliance:
  Work with security teams to ensure the Netskope platform is secure by regularly performing vulnerability assessments, patching, and applying security best practices.
• Ensure that the platform remains compliant with security standards and regulations.
• Implement monitoring and alerting for security incidents, such as unauthorized access, data breaches, or malicious activity within the platform.
• Disaster Recovery & Backup:
  Develop and maintain disaster recovery (DR) and business continuity plans to ensure the Netskope platform can recover from catastrophic failures.
• Collaboration with Development & Operations Teams.
• Logging, Metrics & Observability.
• Platform Upgrades & Continuous Improvement:
  Review and plan platform upgrades and continuously improve processes.
• Document platform architecture, reliability practices, incident response procedures, and lessons learned from incidents or outages.
• Cost Optimization.

• Typically a Bachelor's degree, or equivalent work experience.
• Typically five or more years of relevant experience.
• Advanced technical and functional subject matter expert knowledge across security domain areas.

• Proficiency in configuring security policies on the Netskope ZTNA platform.
• Proficiency in capturing network trace data and debug logs for vendor analysis.
• CISSP certification preferred.
• Proficiency in administering and supporting Linux VMs and virtual appliances.
• Strong understanding of security frameworks and regulatory compliance.
• Strong understanding of network security and controls.
• Excellent analytical and troubleshooting skills for policy management and optimization.
• Experience with securing application user access.
• Experience as a policy administrator or infrastructure engineer supporting the Netskope ZTNA platform or other zero‑trust platform in a large enterprise.
• Must have experience in Linux administration.
• Experience with Automation & IaC Tools:
  Terraform, Ansible,…