Technical Analyst
Listed on 2026-06-16
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IT/Tech
Systems Analyst, Technical Support, IT Consultant, Database Administrator
About the Role
Join our team as a Technical Analyst and help empower clients to get the most out of their Yardi solutions! In this role, you’ll work closely with users to troubleshoot challenges, fine-tune workflows, and turn complex problems into clear, effective solutions. You’ll design and configure custom applications, test enhancements, and serve as a key resource for sophisticated system issues. Along the way, you’ll collaborate with talented teammates across analysis, development, sales, and marketing to deliver outstanding customer experiences.
If you love problem-solving, staying ahead of tech trends, and making processes smoother for everyone, we’d love to meet you!
- Perform advanced systems analysis to support clients in managing Yardi application systems, hardware, and functional specifications.
- Document, test, and create or modify computer programs to improve Yardi product functionality.
- Customize Yardi software to meet specific client requirements and ensure optimal workflow performance.
- Serve as an escalation resource for challenging technical requests, providing clear direction and high-quality support.
- Bachelor’s Degree in Computer Sciences or equivalent
- Two (2) years in a software support, analytics, or services role
- Advanced knowledge in all the following areas:
Microsoft operating and network system operation, Relational databases, and SQL/Oracle language - Proficiency in SQL
- Strong technical computer and database management skills
- Excellent independent decision-making and problem-solving skills
- Excellent written and verbal communication skills
- Client-centered commitment and focus
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- Collegial, team-oriented disposition with the desire and ability to establish cooperative working relationships with employees at all levels within Yardi, outside of Yardi, and with customers
- Basic understanding of Yardi’s Voyager software
- Basic understanding of the Cafe platform and associated ancillary products
- Experience with HTML/Cloud Services
- Understanding of property management industry and best practices
- Working knowledge of accounting practices
- Understanding of project management principles
- Understanding of networks and peripherals
- Understanding of Development
- Understanding of network configuration and associated peripherals
- Ability to efficiently communicate highly technical topics or solutions to a non-technical audience
Annual Salary Range: $84,800-$95,400
EOE/Race/Gender/Disability/Vets
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