Solutions Architect

Southern Company is launching the ASCEND program, a comprehensive customer service and marketing transformation initiative that includes replacing meter data management (MDM) and customer service systems (CSS) with a new Oracle customer information system (CIS) called Customer to Meter (C2M). The program also involves implementing advanced analytics, customer experience (CX) and commercial engagement (CEP) platforms. This role is part of the CIS/MDM project team, reporting to program leaders, and will work in a hybrid setting with approximately 25% travel.

The position is based in the electric service territory, with a flexible location between Atlanta, Birmingham, and Gulfport.

We are looking for two OIC Application/Solution Analysts to work closely with OIC/OCI Platform Architects, Security Architects, and CX application teams to define and implement technical requirements for Oracle Integration Cloud solutions. The analyst will apply Southern Company processes and standards to the cloud environment, driving the design and implementation of OIC solutions.

• Design, architect, and implement integration solutions using Oracle Integration Cloud (OIC)
• Stay updated with the latest OIC features, advanced concepts, and industry trends to continuously improve integration solutions
• Ensure integrations adhere to industry and Southern Company standards
• Apply advanced concepts to optimize integration processes
• Utilize data mappers, lookups, JavaScript libraries, and orchestration to streamline integration workflows
• Implement fault handling, event management, and monitoring to ensure robust integrations
• Collaborate with cross‑functional teams to ensure seamless integrations with other systems and applications
• Create and maintain technical documentation for integration processes and solutions
• Manage changing priorities and direction with varying level of detail and with minimal supervision, all while driving results
• Model "Our Values":
  Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance in all endeavors
• Effectively organize tasks, manage multiple shifting priorities, and meet tight deadlines
• Act with initiative, speed, and decisiveness
• Possess interpersonal skills and the ability to communicate effectively and build strong relationships
• Provide technical leadership and guidance to ensure adherence to best practices and coding standards
• Troubleshoot and resolve integration issues, providing timely support to minimize disruption to business operations
• Develop and maintain integration architecture documentation, including data flow diagrams, integration patterns, and technical specifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Oracle certification in OIC or related technologies is preferred
• Proven experience as a Technical Analyst or Architect with a focus on Oracle Integration Cloud (OIC)
• Strong understanding of integration patterns, best practices, and design principles
• Proficiency in OIC components such as integrations, scheduled integrations, connections, adapters, triggers, and orchestration
• Experience with REST, WSDL, JSON, SOAP, and integration technologies
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non‑technical stakeholders
• Experience with Agile/Scrum methodologies is a plus
• Ability to build strong relationships across the ASCEND program and stakeholder groups
• High degree of initiative and personal ownership
• Strong analytical, problem‑solving and critical‑thinking skills
• Excellent organizational skills and strong attention to detail
• Adaptable to change and provide value in a dynamic and fast‑paced environment
• Ability to apply strategic thinking to diverse opportunities and challenges, serving as a true strategic partner and enabler of all facets related to business and customer processes and enabling technology

Southern Company is an equal opportunity employer. Applicant qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.