Epic Payer Platform Lead

Job Description

We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients' transformation journey. Powered by more than 255,000
* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

Stronger together!

The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients' business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world's most complex client challenges.

You are:

An experienced Epic Payer Platform Lead who has personally configured or led configuration of EPP Capabilities in a production healthcare environment

The Work:

Depending on the client engagement, the Epic Payer Platform Lead will be responsible for overseeing the collaboration of multiple team with Accenture team. This person needs hands-on build experience in at least two of the following areas: CDE (Clinical Data Exchange), Coverage Finder, HPCS, Care Gap Exchange, Member Insights or ADT Event Notifications. The right person will have build experience but will be ready to transition in to an advisory role guiding the client's build team.

In addition to running the Accenture team, client team, software vendor team, and client in the following areas, in addition to supporting the internal growth and development of the ATC's Epic Team:

1.

Experience with project plan creation and joint design sessions with Epic Implementation Team.

a. Take end user information to create a very detailed scope and get sign off from the Operations team. Translating business requirements into Epic-native configuration in real time.

b. Create a detailed Excel project plan and DRIVE through status calls as well as individual status updates you make sure to stay on top of.

2. Executive presence

a. Portray competence and confidence to the Operations / Client resources

b. Be concise and clear in escalations and status reporting

3. Comfort with ambiguity

a. Every project will have some level of new complexity that you will need to figure out in order to deliver the project

b. Be prepared to dig into some areas to figure out how to do the standard

4. A strong DRIVER personality - Drive status updates and to understand the intricacies of what is needed

5. Assist with the analysis and design of new business workflows.

6. Identify and define detailed product requirements and use cases. Assign resources to projects based off skill and mastery.

7. Provide input into high level functional specifications.

8. Participate in quality management reviews of the design and performance of work products to ensure they fulfill the requirements.

9. Perform or advise on system configuration and integration setup and assist with testing activities.

10. Serve as an intermediary with client's Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows and technology capabilities and limitations.

11. Assist in the development and documentation of data requests and source to target mapping.

12. Other duties as assigned. This work may include implementation, optimization, upgrades, and application support.

Additional Experience that is valuable in the ideal candidate:

* Epic Tapestry certification in Claims, E&E, Benefits Engine, CRM, or UM - strongly preferred and the most relevant neighboring credential

* Resolute PB or HB experience - helpful for troubleshooting claims data flows that span payer and provider systems

* ADT/Grand Central configuration experience - directly relevant to Wave 1 scope

* Familiarity with Epic integration standards (FHIR R4, EDI X12, CDA/CCDA) as applied to EPP data exchange

This role is located in Nashville, TN, Atlanta, GA, Columbus, OH, or Dallas, TX and will require on-site 3 days per week.

Qualification

Here is what you need:

* Minimum of 8 years experience in Healthcare IT in an EPP Payer Platform Analyst and leader roles.

* A minimum of 5 years of Program or Project Management Experience including experience reporting accountability for projects/programs to executive leadership and requirement gathering from Clinical leadership

* Epic Non-Clinical Certification required (HIM, Patient Access (Cadence or Grand Central), Revenue Cycle (Resolute HB, Resolute PB), etc.)

* Bachelor's degree or…