OT Support Operator

Job Summary

We are seeking an OT Support Operator to handle hardware deployment, imaging, and hands-on support for our Operations Technology (OT) systems across the Anduril Connected Factory. This is an entry-to-associate level role focused on building machines, flashing images, deploying equipment, and providing basic technical support for factory hardware.

• Hardware Build & Deployment:
  • Build and configure OT hardware including industrial PCs, control stations, and factory equipment.
  • Flash operating system images and software packages onto devices following standard procedures.
  • Test hardware to ensure proper functionality before deployment.
  • Deploy configured hardware to factory locations across campus sites.
• Imaging & Configuration:
  • Execute imaging operations using provided tools and instructions.
  • Install software, drivers, and applications on factory systems.
  • Verify that deployed systems are working correctly and meet requirements.
• Basic Technical Support:
  • Provide first-line support for hardware issues and assist with troubleshooting.
  • Handle incoming tickets for hardware deployments, replacements, and basic repairs.
  • Perform equipment swaps and reimaging to resolve issues.
  • Escalate complex problems to senior team members.
• Inventory & Asset Management:
  • Track hardware inventory including devices, spare parts, and equipment.
  • Maintain accurate records in asset management systems.
  • Receive, inspect, and organize incoming hardware shipments.
  • Assist with equipment returns and replacements.
• Documentation:
  • Follow standard operating procedures for imaging and deployment tasks.
  • Document deployment activities and issues in ticketing systems.
  • Complete deployment checklists and records.
• Logistics Support:
  • Coordinate hardware movement between campus locations.
  • Support deployment activities during standard hours and occasionally during off-hours.
  • Assist with equipment setup at various factory locations.

• Experience:
  • 1-3 years of experience in IT support, hardware deployment, desktop support, or related technical role.
  • Experience building computers, installing operating systems, or working with hardware.
  • Basic understanding of computer hardware and software installation.
• Technical
  
  Skills:
  
  
  • Comfortable building and assembling computer hardware.
  • Familiarity with operating system installation and imaging processes.
  • Basic troubleshooting skills for hardware and software issues.
  • Ability to follow technical instructions and procedures.
  • Basic computer skills including use of ticketing systems and documentation tools.
  • Willingness to learn new tools and technologies.
• Personal Attributes:
  • Detail-oriented with focus on following procedures accurately.
  • Good organizational skills and ability to manage tasks.
  • Self-motivated and able to work with minimal supervision.
  • Good communication skills for working with team members.
  • Comfortable working in factory/industrial environments.
  • Flexibility to occasionally work non-standard hours for deployments.
  • Physical ability to lift and move equipment (up to 50 lbs) and perform hands-on work.
• Education:
  • High school diploma or equivalent required.
  • Associate’s degree or technical certification is a plus but not required.
• Certifications:
  • CompTIA A+ or similar certifications are a plus but not required.

US Salary Range: $86,000 - $112,000 USD.

Anduril offers competitive total compensation, equity grants, and a comprehensive benefits package.