Content Operations Strategy Manager, CNN
Listed on 2026-06-18
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IT/Tech
Business Systems/ Tech Analyst, Business Continuity
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.
To see what it’s like to work at CNN, follow @WBDLife on and !
Your New Role…The Content Operations Strategy Manager serves as a strategic and operational partner to the VP of Content Operations, helping to shape, communicate, and execute a unified content operating model across CNN. You will play a central role in building and reinforcing the overarching strategic narrative that ties together workflow modernization, portfolio planning, cross‑functional alignment, and day‑to‑day execution across a large, matrixed content ecosystem.
You’ll combine business strategy, structured problem-solving, storytelling, and operational rigor to help CNN scale streaming-first, multiplatform content production. You will work across editorial, product, technology, growth, marketing, data, finance, and commercial teams to support new ways of working, create clarity, and drive performance.
This is an ideal role for someone who is analytical, curious, organized, and energized by translating strategy into practical, repeatable systems.
Your Role Accountabilities… Strategic Narrative, Insights & Executive Communication- Partner closely with the VP of Content Operations to develop and maintain the enterprise-wide content operations narrative that brings strategic priorities to life.
- Craft executive-ready presentations, briefings, and materials that simplify complexity and influence senior leaders.
- Convert operational data, performance trends, workflow observations, and partner inputs into compelling stories that guide decision-making.
- Maintain and evolve core documentation that reinforces strategic clarity, including operating principles, strategy briefs, FAQs, and playbooks.
- Support the development of multi-platform operating models, content governance frameworks, and decision‑rights structures.
- Work with the VP and cross-functional partners to translate content strategy into quarterly and weekly operational plans, connecting missions, resourcing, deadlines, and deliverables.
- Contribute to prioritization mechanisms such as content medaling, portfolio reviews, and cross-team workflow forums.
- Support structured intake and evaluation of new content initiatives, surfacing implications, risks, and resource needs.
- Help structure, analyze, and run cross-functional projects that accelerate content workflows, improve operational discipline, or unlock new growth opportunities.
- Conduct data-driven analysis to understand cycle time bottlenecks, resource gaps, production inefficiencies, and multi-platform performance.
- Partner with Product, Tech, and Operations to identify workflow improvements, automation opportunities, and tooling enhancements that enable frictionless execution.
- Support development and rollout of content optimization standards, experimentation frameworks, and performance feedback loops.
- Prepare materials and recommendations for content planning, MBRs and QBRs, and operational reviews.
- Ensure decisions, dependencies, risks, and next steps are clearly documented and circulated.
- Build repeatable templates, dashboards, and frameworks that improve the efficiency and clarity of cross-functional forums.
- Reinforce the integration of performance,…
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