Senior Data Analytics Engineer

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast‑paced, challenging and meaningful. Here, you’ll take ownership and drive real change.

Constantly grow as you work hard for a mission that matters at a company where you matter.

Join Axon and be a Force for Good.

Axon is seeking a well‑versed Data Analytics Engineer with expertise in SQL Server Management Studio (SSMS), Power BI, and/or SSRS to support and enhance analytics for Axon software applications. This role is responsible for configuring system databases, designing and maintaining scalable analytics solutions, and developing reports and dashboards tailored to customer needs. The ideal candidate will work with data engineers, business stakeholders, and customers, producing visualizations and reports that are easy to understand, as well as developing training strategies, instructional materials, and deployment support resources.

Robust analytical skills, attention to detail, and the ability to communicate proficiently with both technical and non‑technical audiences are essential.

Location: Hybrid in office + up to 50% travel required. Must be within commutable distance to one of our Hub locations:
Scottsdale AZ, Seattle WA, Boston MA, Atlanta GA.
Reports to: Director, Data Integration and Architecture.

• Develop and maintain data pipelines, models, and dashboards to support business analytics and reporting needs.
• Partner with public safety client agencies to understand their business processes, organizational needs, and how our products achieve their digital transformation objectives for reporting and analytics.
• Configure system databases to prepare Axon Records and Standards analytics.
• Author and configure Power BI and/or SSMS reports, dashboards, and analytics as needed for our customers.
• Train public safety agencies on Power BI and/or SSMS reporting capability in Axon’s applications.
• Build tools that support our clients to manage and navigate the digital transformation journey within their agencies.
• Create training strategies and plans, and make instructional materials for introducing customer software.
• Use effective instructional design methodologies and technologies for reporting & analytics.
• Communicate testing plans, training plans, activities, and outcomes to appropriate internal and external stakeholders.
• Partner with key stakeholders, including Axon Academy, on development of eLearning training assets and delivery via Axon’s learning management system.
• Collaborate with product engineering teams to assess content, system developments/customization, maintain testing/training materials, and update for clients as needed.
• Serve as product SME in crime analytics and reporting.
• Optimize data models and queries for performance and efficiency.
• Leverage AI tools (e.g., Cursor, Claude, Gemini) to accelerate SQL query development, dashboard building and data model optimization.
• Lead complex, multi‑agency analytics implementations end‑to‑end with minimal supervision.
• Mentor and provide technical guidance to junior team members.
• Drive best practices for SQL development, dashboard design, template versioning, and data modeling across the team.
• Serve as primary technical SME and escalation point for customer analytics issues.

• 7+ years of experience delivering and/or managing public safety software testing, training, and/or implementation projects.
• Demonstrated ability to operate independently on ambiguous, high‑visibility projects.
• Experience mentoring or technically leading peers.
• Bachelor’s Degree or equivalent experience in computer science/data analytics (preferred).
• Proficiency with SQL Management Studio, Power BI, or similar reporting language.
• Familiarity with AI‑assisted development tools to write, optimize and troubleshoot SQL queries and build dashboards more efficiently.
• Deep knowledge of public safety crime analysis…