Senior UX Designer

We are seeking a talented Senior UX Designer to join our dynamic teams, splitting time between two critical areas of our digital ecosystem. This role requires a highly skilled professional with advanced design expertise, strong collaboration skills, and the ability to translate complex requirements into user-centric designs.

• Primary Responsibilities (BSSe Team):
• Collaborate with 15-20 UX designers to support the development of a new back-end billing system (BSSe) that impacts the front-end user experience across the entire website, including Sales, Service, and Support.
• Navigate and analyze existing Figma files to identify areas requiring updates or enhancements.
• Determine necessary design adjustments based on system changes and user needs.
• Deliver updated design compositions to dedicated scrum team(s) for implementation.
• Ensure seamless integration of back-end system changes with front-end user interfaces.

• Secondary Responsibilities (Account Management, Order Management, & Support Team):
• Work directly under the team lead to design and enhance user experiences for Account Management, Order Management, and Support functionalities.
• Create intuitive, user-centric designs that align with team objectives and improve customer interactions.

• Advanced Design
  
  Skills:
  
  Expertise in wire framing, prototyping, and visual design, with a deep understanding of visual design principles (proportion, hierarchy, balance, space, contrast, etc.).
• Interaction Design Expertise:
  Advanced skills in layout and interaction design, ensuring intuitive and engaging user experiences.
• User-Centric Design:
  Strong understanding of mental models, user-centric product design methods, and UX best practices.
• Data-Driven Design:
  Proficient in reviewing research, data, and analytics to develop a strong design point of view and drive innovative solutions.
• Tool Proficiency:
  Expert-level experience with industry-standard design tools, including Figma, Sketch, InVision, Adobe CC, and similar platforms.
• Collaboration:
  
  Ability to work effectively with cross-functional teams, including UX designers, scrum teams, and stakeholders, to deliver cohesive design solutions.
• Problem-Solving:
  Strong analytical skills to navigate complex design challenges and propose effective solutions.

• Experience working on large-scale digital platforms with integrated back-end and front-end systems.
• Familiarity with agile methodologies and scrum team environments.
• Proven ability to manage multiple priorities and thrive in a fast-paced, collaborative setting.

• Mid-Senior level

• Contract

• Information Technology

• IT Services and IT Consulting