Onsite IT Service Desk Manager — SLA-Driven Leader
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-19
Listing for:
TekStream Solutions
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Tek Stream Solutions has an immediate need for an IT Service Desk Manager in Atlanta, GA. This is a full-time opportunity, providing operational oversight over a team of On Site Service Desk Associates. Responsibilities include monitoring agent performance, serving as a point of escalation for incidents, and ensuring adherence to SOPs and best practices.
The ideal candidate has 8+ years in technology support, experience with both Mac and Windows environments, and a strong understanding of service delivery.
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