Sr. Systems Engineer

About Cover My Meds

Cover My Meds  is a leading healthcare technology company dedicated to helping patients get the medications they need more easily and efficiently. Through innovative platforms and collaborative partnerships, we remove barriers in the prescription process, making healthcare simpler and more accessible for everyone.

We’re looking for an Application Support Engineer to support and enhance our on‑premise and cloud applications, ensuring reliable delivery, performance, and availability across our platforms.

In this role, you’ll lead technical efforts to maintain, improve, and troubleshoot application services while mentoring teammates and driving operational excellence.

• Serve as a team leader and mentor.
• Design strategies to improve application availability, performance, and overall system health.
• Diagnose and resolve complex application issues.
• Perform root‑cause analysis and implement long‑term fixes.
• Identify and resolve recurring incidents to reduce mean time to resolution.
• Support application deployments and Dev Ops workflows.
• Create and refine processes to meet SLO/SLA targets.
• Develop, maintain, and automate Disaster Recovery documentation.
• Manage application‑related data tasks, including SQL queries, stored procedures, and jobs.
• Participate in a 24/7 on‑call rotation.
• Provide documentation and evidence for annual audits.

• Must be authorized to work in the U.S. (no sponsorship available).
• Bachelor’s degree or equivalent experience; typically 4+ years of relevant work experience.

• Able to work independently and exercise sound judgment.
• 4–7+ years with Windows Server administration.
• 4–7+ years supporting both fat‑client and web applications on Windows Server with SQL Server backends.
• 3+ years supporting system integrations (web services/APIs on IIS).
• 3+ years with automated build/provisioning processes.
• Scripting experience (Power Shell, Python, etc.) for application or cloud automation.
• 2+ years writing T‑SQL and updating stored procedures.

• Strong written and verbal communication skills.
• Ability to analyze complex systems with high attention to detail.
• Experience with public cloud providers (Azure, AWS, or GCP).
• Virtualization experience (VMware, Citrix).
• Familiarity with IT monitoring (Solarwinds, Logic Monitor) and APM tools (Datadog, Dynatrace).
• Experience with Dev Ops tools (Jenkins, Git, Rundeck, Terraform).
• Inclusive, team‑focused leadership mindset.
• Cloud certification strongly preferred.

$110,400 - $184,000

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like Cover My Meds  or Rx Crossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

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