ServiceNow Developer

Ready to play a pivotal role in shaping how a premier federal IT consulting partner delivers enterprise-level automation? We are searching for a platform specialist to champion the design, roll-out, and continuous improvement of a robust Service Now ecosystem. If you thrive on transforming manual workflows into seamless digital experiences, safeguarding platform security, and solving complex architecture puzzles, this is your next big project.

• Architect and build tailored automation solutions, custom views, and logic configurations across IT service delivery modules to meet shifting mission requirements.
• Construct workflows using modern design tools, scripting, and custom policies to eliminate friction and maximize operational efficiency.
• Establish and monitor security protocols, managing group permissions, access control lists, and data governance to ensure complete compliance.
• Lead end-to-end quality assurance, validation routines for platform updates, and deep dive troubleshooting to maintain peak performance and health.

• 5+ years of dedicated experience engineering and maintaining Service Now ecosystems, backed by a solid foundation in ITIL frameworks.
• Solid grasp of role-based security structures, compliance auditing, and managing access rules within complex environments.
• Experience handling the full development lifecycle, from unit testing and deployment management to providing tier-level operations support.