Revenue Operations Manager

The Opportunity

The Mission as our Revenue Operations Manager, you keep our revenue engine running. The Head of Rev Ops designs and builds the core systems; you own the day-to-day execution, maintenance, and troubleshooting that keeps everything working. You’ll be the first line of defense for Hub Spot tickets, integration issues, and quick Word Press turnarounds, and you’ll use AI tools to make that day-to-day work faster and more leveraged.

This is an ops role at its core. The right person finds satisfaction in the rhythm of recurring work, clearing the ticket queue, running the same audits, processing routine requests reliably, and takes pride in being the dependable engine that lets the rest of the team move fast. Beyond day-to-day, we’re also looking for a Builder in the making. The best person in this seat doesn’t just close the same ticket five times, they flag the pattern, bring an automation idea to the Head of Rev Ops, and grow into bigger builds over time.

If you’re comfortable with steady operational work and have the curiosity to level up, this role is built for you. Up to 20% travel (roughly 2-3 days per month) for site visits, HQ meetings, and team offsites.

• Own the internal Rev Ops ticketing queue as the first responder for Hub Spot and integration issues.
• Build and maintain Hub Spot workflows, custom objects, and lead routing logic in Revenue Hero --- with mentorship and pairing on the more complex builds.
• Act as the rapid-response layer for Word Press --- cloning and building pages from briefs (new location pages, swapping in Hub Spot forms, quick content updates, etc.). Our web dev team owns the heavy lifting; you handle the fast turnarounds that keep marketing and sales unblocked.
• Bring LLMs into your daily workflow and help deploy AI agents for data enrichment, lead routing, and automated triage so our Rev Ops, Marketing, and Sales teams stay lean.

• Analyze ticket trends and user friction points and compile a weekly "State of the Stack" report for the Head of Rev Ops to help drive our roadmap.
• Conduct regular ride-alongs with sales and GMs to surface friction points in their daily workflow that they haven't even complained about yet.
• Help maintain company-wide dashboards and flag data integrity issues to the Head of Rev Ops as you spot them.
• Work closely with our Operations Enablement team --- gather user feedback, help scope solutions, and partner with them on the training and documentation that follows.

• 2+ years of hands‑on experience in a Rev Ops, Sales Ops, or CRM admin role --- or a track record of teaching yourself technical tools fast.
• You have a "systems-first" mentality and care about clean data and clean handoffs.
• You're comfortable in a fast-moving environment and prefer "shipping and iterating" over "over-planning and waiting."

• Working knowledge of Hub Spot (or strong experience in a comparable CRM and a clear ability to pick Hub Spot up quickly). You understand that tools are means to an end, and you focus on the underlying data logic.
• Experience --- or the ability to learn very fast --- with tools like Revenue Hero, Aircall, Stripe, Claude, Hub Spot, MCPs, Word Press, Guru, Vercel, Supabase or similar integrations.
• You already use LLMs (Claude, ChatGPT) in your daily workflow to solve problems or draft code.

• Familiarity with workflow automation platforms like Zapier, , or n8n
• Comfort with basic code --- able to read, tweak, and troubleshoot scripts
• Exposure to webhook architecture and API integrations
• Experience with multi-location businesses or real estate
• Familiarity with Vercel, Supabase
• Comfortable with Hub Spot advance workflows