SMB Ecosystem Analyst

SMB Ecosystem Analyst Skip to main content#SMB Ecosystem Analyst page is loaded## SMB Ecosystem Analyst Apply remote type:
Office
- Flexible locations:
Georgia
- Atlanta time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
June 23, 2026 (5 days left to apply) job requisition :
JR345034
* To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
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** Job Category
** Operations
* * Job Details
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Key Responsibilities ### Program Operations
* Own the day-to-day management of the Ecosystem Initiatives programs globally, including partner approvals, SKU management, and order processing via Coupa and My Procurement Center
* Manage and maintain the approved partner roster, onboarding new partners to expand geographic and product coverage — particularly for strategic solutions such as Agentforce, Data Cloud, and Tableau
* Ensure compliance with program eligibility requirements, ROI guardrails, and SOW/agreement standards
* Provide quarterly program updates and approvals to internal stakeholders including Sales leadership### Stakeholder Management
* Act as the primary point of contact for field sales teams (AEs, SEs, Sales Leaders) across AMER and EMEA seeking funding support for active opportunities
* Coordinate with internal teams including Finance, Procurement, Legal, and Partner Account Management on payments, funding, and partner processes
* Engage directly with approved partner contacts to coordinate capacity, eligibility, and engagement delivery
* Run regular office hours and enablement sessions for partners and internal teams### Innovation & Growth
* Identify and launch new quarterly initiatives in support of the Global SMB business with partners, driving partner-sourced ACV and deal acceleration
* Expand the Ecosystem Initiatives to new partners, geographies, and product offerings to improve EOQ coverage and reduce deal bottlenecks
* Monitor market trends and emerging technologies (e.g., agentic AI, new delivery models) to evolve the program offering
* Contribute to the broader ecosystem strategy by aligning Ecosystem Initiatives operations with the Partner Program team### Reporting & Process Improvement
* Track and report on program metrics, including ACV, close rates, and adoption/consumption
* Continuously identify and remove process bottlenecks to improve speed and scale of Ecosystem Initiatives delivery
* Maintain and update standard operating procedures (SOPs), partner-facing documentation, and field enablement materials## Required

Skills & Qualifications
* ** Strong stakeholder management** — ability to work across Sales, Finance, Procurement, Legal, and external partner organizations
* ** Deep understanding of partner ecosystems** — familiarity with consulting/implementation partner models and channel business dynamics
* ** Commercially minded** — able to connect program activities to revenue outcomes and partner-sourced ACV goals
* ** Highly…